Operate and manage 180 room and suite hotel with meeting space up to 120 peopleOpened 2 new hotels, first in the Ohio market, also assisted in opening several other properties for the company Interview and hire entire team for hotel, also involved with interviewing potential management candidates and job fairs for the companyWork closely with team to provide excellent customer serviceContinuously pursue and achieve the sales efforts for the hotel, while also maintaining existing businessManage and train a team of 32Develop yearly sales plans and budgetsOrder and maintain supplies for hotel in accordance to monthly budget 9 time J.D. Power Award winner for Highest in Guest Satisfaction Among Mid-Scale Hotel Chains

Supervise and operate 124 room all suites property with meeting and banquet space up to 100 peopleEnhance employee training programs and incentives to improve morale and customer serviceInterview, hire and evaluate staffDeveloped yearly sales and marketing plans, financial budgets, and capitol budgetsManage a staff of 25-30 employeesConducted sales and marketing blitz to increase occupancies and brand awareness

Supervised and operated entire food/beverage operationManaged 75+ employeesDeveloped training programs to enhance employee responsibilities and improve guest servicesEstablished controls to streamline expensesMonitored and analyzed food/beverage inventoriesInterviewing and hiringEstablished and implemented quarterly reviews of employees to improve performanceCoordinate banquets and meetings for up to 100 peopleEnsure guest satisfactionCatering functions outside of restaurant