Sam Griffiths Email & Phone Number

Newcastle Upon Tyne, Gb

Cramlington, Northumberland, United Kingdom

North Shields

* Responsible for a diverse set of administrative tasks* Personnel Assistant to the Managing Director * Ensuring a professional/friendly front of house* Greeting all visitors to the business, ensuing all meeting are catered for. • Directs visitors by maintaining employee and department directories, giving instructions.• Maintains security by following procedures, monitoring logbook, issuing visitor badges.• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.* Ensures all fire procedures are compliant with business needs * Control courier deliveries both in and out of the business .* Updating spread sheets* Communicating and updating vessel Captains* Ordering and controlling stock of office supplies* Sourcing and ordering of Ship Log books* Receive and direct all incoming mail.* Arranging and setting up of conference areas * Upkeep of all office diary appointments * Ensuring that the maintenance of the building is keep up to date * Contracts with external services are regularly reviewed to ensure best possible deal* Overseeing that regular checks such as PAT testing and fire equipment is keep up to date* Building relationships with external businesses* organising induction programmes for new employees* Assisting with HR administration * Ordering of work wear * Overseeing office briefings for visiting Captains and Chief Engineers* Booking transport and accommodation* Setting up corporate discounts with local businesses * Dealing with Data storage* Ensuring that office records are kept up to date for auditing purposes * Preparation of letters and presentations * Organising company events or conferences

North Tyneside

My role within EE was to assist in the smooth running of large corporate accounts and to ensure a high level of customer service was achieved. Time management played a large part within my role along with accurate communication both verbal and written.• Provide customer support to large corporate account• Deal with incoming queries• Complaint handling• Dealing with internal and external emails• Providing administration to large client account• Meeting deadlines• Achieving set target• Working as part of a team• Conducting reviews with staff members• Coaching of new and existing employees• Taking minutes within meeting• Dealing with confidential information following data protection• Providing support and advise on internal disciplinary and sickness meeting• Attending meeting to discuss and improve facilities within the business