Sam Hall Email & Phone Number

Melbourne Airport

Check in Operations including Domestic and International; *Maintaining privacy and security at all times *Ensuring all tasks are completed within the time constraints *Ensuring passengers meet all requirements to enter international destinations *Completing required checks to ensure compliance with government regulations *Maintaining safety with bag weight limits above and below the wingDispatch Operations including Domestic and International; *Ensuring… Show more Check in Operations including Domestic and International; *Maintaining privacy and security at all times *Ensuring all tasks are completed within the time constraints *Ensuring passengers meet all requirements to enter international destinations *Completing required checks to ensure compliance with government regulations *Maintaining safety with bag weight limits above and below the wingDispatch Operations including Domestic and International; *Ensuring every flight meets the weight and balance requirements across our fleet of A320, A321 CEO/NEO and 787 Dreamliner aircraft*Ensuring security at T4 and T2 operations to prevent tarmac and aircraft breaches*Promotion of tight time constraints on all flights to prevent late turnarounds, Crew out of hours and Melbourne Airport bay holds. Show less

Melbourne Airport

Customer Management; *Handle all escalations from Customer Service Officers with the view of customer retention and conflict resolution *Responding to customers that require medical attentionTeam Management; *Ensuring all grooming standards are inline with Jetstar Values *Helping promote and lead on time performance *Handling job performance issues with team members

Melbourine

Assisting high end business clients with connections and billing;*Billing assistance including incorrect charges, no connections and other errors*Connecting business customers to mobile and landlines*Troubleshooting landline and mobile faults with the aim to reduce their business impact and retain contracts

Melbourne, Australia

Sales *Renewal of policies with upsell to car and home insurance *Customer retention strategiesService *Resolving billing enquiries *Updating policies *High security and privacy compliance

Melbourne, Australia

Cashier *Ensure correct money amount in till *Promotion of rewards programs *Opening and closing of Store *Self Service rollout programSupervisor *Shift corrections *Ensuring staff are taking required breaks and times that will not affect service levels*Ensure staff are being paid correctly