Looking after a local portfolio of over 1000 small businesses to aid and support their development with a range of solutions in a face to face service, whether in branch or on site visits. Providing support for start-up and established businesses, ensuring strong relationship management and on-going support.At Santander we value the customer, and are the only high street bank in Shirley offering a face to face, local point of contact for simple set up businesses. Supporting this local presence, I am active within the community and have taken part in local networking events, and charity fundraising for Age UKSupport customers with a range of solutions including:• loans, asset finance and working capital loans• credit cards• savings• insurance• investments• online adoption and digital advocacyActivities and responsibilities include:• new account opening• active portfolio management• identifying areas we can support and educate our customers• community and charity events• organising and hosting networking events• account maintenance• periodic reviews• provide customer service that exceeds expectationsIn addition to business support, I actively collaborate within the branch network and commercial banking to ensure solutions are offered that is right for the business along with the individuals operating the accounts.