Sam Hawke Email & Phone Number

Auckland, New Zealand

Service Delivery and Client Relationship Management: Expertise in managing service delivery, ensuring SLA compliance, and building strong client relationships through proactive communication and issue resolution.Project and Financial Management: Proven ability to successfully manage complex projects and oversee financial planning, budgeting, and reporting to achieve business objectives and maintain profitability.Business Improvement and Process Optimisation: Skilled in identifying areas for improvement, implementing process enhancements, and driving cost savings while maintaining high standards of service quality.Leadership and Team Management: Demonstrated ability to lead, mentor, and manage cross-functional teams, driving performance improvements and achieving key business goals.

Auckland, New Zealand

During my tenure with AUT, I have excelled as a lecturer and Academic Integrity Advisor while supporting students and faculty members at an operational and strategic level. Leveraging a solid academic foundation, I excelled as Subject Matter Expert while researching and designing insightful course curriculums across business practice, ethics, accounting, management, taxation and accounting law. In doing so, I established a rapport with the student group and encouraged open discussion, healthy debates and idea-sharing which enhanced the learning process. In my capacity as an Academic Integrity Advisor, I spearheaded investigations into student misconduct, managed a case load of up to 2000 cases per year and applied sound judgement and decision-making skills while providing recommendations on disciplinary action and remedial strategies. Harnessing a focus on prevention and future risk mitigation, I led critical risk reviews and current state analyses to identify and define misconduct opportunities, remained abreast of known ghost-writing and plagiarism websites and worked with faculty members to develop risk management strategies.

Harnessing a passion for supporting charitable trusts and SMEs within our community, I voluntarily provide accounting services to a range of local organisations. Showcasing an in-depth understanding of general accounting tasks and functions, I oversee tasks including bank account reconciliations, financial statement preparation and full taxation processes. Managing the financial reporting processes, I generate profit and loss statements, cashflow reports and balance sheets and utilise the information to support decision-making processes. I also conduct audits and risk reviews for various trusts, analyse cashflow requirements and develop comprehensive financial strategies to support the trust’s overarching objectives.In doing so, I have successfully developed and implemented innovative accounting procedures to enhance the delivery of month-end accounting information, introduced improved systems to enhance the consistency of the process and supported team members in their respective accounting roles.

Highbrook, Auckand

In my role as a Business Improvement Analyst, I applied an astute commercial acumen while critically analysing business requirements to define and deliver business improvement projects. Demonstrating exceptional leadership and people management skills, I managed cross-functional project teams and external vendors and leveraged individual talents to ensure every team member is able to perform to their best abilities. I proactively analysed and determined internal and external client requirements, developed project plans and successfully managed and delivered a range of key projects to optimise operational efficiencies and achieve business objectives.Key Projects Delivered:  Successfully coordinated and delivered a Facilities Management Software project for Converga which improved the mail/courier booking and management process for 52 key corporate clients, streamlined billing processes and enabled data management from a single software system.  Led the Supplier and Software Migration Project, oversaw the transition from NZ Post Property to an in-house property management team.  Excelled as a Business Analyst & Project Coordinator for the Yellow Pages Distribution project, gained an understanding of Yellow’s specific requirements and leveraged those insights to plan and deliver distribution services that exceeded client expectations.  Spearheaded the Printer Installation and Migration Project, initiated the transition to digital roll feed printing, coordinated a multimillion-dollar investment and oversaw the roll-out which achieved an 80% increase in capacity levels.

Auckland, New Zealand

Cook Islands

Auckland, New Zealand

Financial control of a small business – 30 staff. I had one assistant.

Auckland, New Zealand

Contracting while studying at various places that fitted with my timetable while studying

Auckland, New Zealand

BAS and General Tax in a small CA firm

Master Of Commercial Law, Commercial Law

Bachelor Of Commerce (B.Com.), Accounting And Commercial Law

Activities and Societies: Bachelor Commerce Senior Scholarship - Law - 2002Focusing on Commercial Law, Taxation and Accounting to round.

National Diploma In Accounting, Accounting