Sam Herr Email & Phone Number

Burlington, Vermont Area

Duties included customer relations for in store Geek Squad department, including customer contact and relationship maintenance, inbound and outbound shipping and receiving, as well as PC setup, troubleshooting and repair duties shared with other agents.

Williston, VT

Delivered outstanding customer service, with sales experience in the computing and tablet department. Selected for special training and job duties, including promotion to Microsoft Expert. Additional duties included training fellow consultants on Microsoft products, minor supervisory duties, and maintaining department look and feel.

Waterbury, VT

Designed and developed new sites for the State of Vermont’s fishing access areas, utilizing Microsoft VB.Net and Visual Studio. Strictly obeyed state and department wide visual guidelines and accessibility standards.

Burlington, Vermont Area

Team member responsible for developing and maintaining Dealer.com’s next generation of client management software, for internal and external use. In rapidly changing software development environment. The software I developed is still in use today.

Burlington, Vermont Area

Assisted in the deployment and maintenance of a multi-site computer network of over 200 workstations for use in delivery and analysis of telephone and internet based market research. Work included LAN/WAN administration and help desk support for all users.