Sam Jeffs

Sam Jeffs Email and Phone Number

Customer Loyalty Manager at Lightcliffe @ Lightcliffe
Sam Jeffs's Location
Wallasey, England, United Kingdom, United Kingdom
Sam Jeffs's Contact Details
About Sam Jeffs

Sam Jeffs is a Customer Loyalty Manager at Lightcliffe at Lightcliffe. He possess expertise in customer satisfaction, web design, online marketing, management, call centers and 6 more skills.

Sam Jeffs's Current Company Details
Lightcliffe

Lightcliffe

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Customer Loyalty Manager at Lightcliffe
Employees:
5
Sam Jeffs Work Experience Details
  • Lightcliffe
    Customer Loyalty Manager
    Lightcliffe Jan 2015 - Present
  • Self-Employed
    Manager, Web Design, Online Marketing
    Self-Employed 2008 - Jan 2015
  • Carphone Warehouse
    Insurance Specialist
    Carphone Warehouse Feb 2011 - Oct 2013
    • Retained customer business through product knowledge, customer service skills and ability to build rapport.• Received positive customer feedback and commendations on a regular basis through email surveys and callquality analysis sessions.• Trained colleagues and new starters with 'soft skills' customer service expertise, in-house computer systemsand sales techniques.• Delivered customer service expertise to Insurance Clients and provided on the line and remote support toCarphone Warehouse employees.• Liaised with specialist claims team, Head Office and complaints department in order to resolve queries, inaid of the 'first time fix' company initiative.• Handled fraud enquiries, processed refund requests and fulfilments. Maintained and updated clients recordsand sensitive information utilising in-house insurance systems and software, conducted insurance claims andprocessed manual card payments.

Sam Jeffs Skills

Customer Satisfaction Web Design Online Marketing Management Call Centers Sales Insurance Web Development Online Advertising Bartending Web Analytics

Sam Jeffs Education Details

  • The Mosslands School
    The Mosslands School
    Business Studies
  • The Mosslands School
    The Mosslands School
    Business Administration And Management, General

Frequently Asked Questions about Sam Jeffs

What company does Sam Jeffs work for?

Sam Jeffs works for Lightcliffe

What is Sam Jeffs's role at the current company?

Sam Jeffs's current role is Customer Loyalty Manager at Lightcliffe.

What is Sam Jeffs's direct phone number?

Sam Jeffs's direct phone number is +614040*****

What schools did Sam Jeffs attend?

Sam Jeffs attended The Mosslands School, The Mosslands School.

What skills is Sam Jeffs known for?

Sam Jeffs has skills like Customer Satisfaction, Web Design, Online Marketing, Management, Call Centers, Sales, Insurance, Web Development, Online Advertising, Bartending, Web Analytics.

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