Sam O. Karkach, Msc Email & Phone Number

Acton, Massachusetts, US

Acton, Massachusetts, US

Acton, Massachusetts, US

Acton, Massachusetts, US

Working with an amazing team of Data Scientists on innovative technology to improve the lives of people with diabetes!

Durham, New Hampshire, US

-Pioneered the restructuring of the business intelligence pipeline decreasing reporting time by 75% by integrating multiple data sources and creating dashboards for data visualization on Tableau Server for real time access to KPIs-Deployed a pipeline increasing the reporting frequency from a weekly update to an hourly update-Designed a sustainable and.

Chattanooga, TN, US

• Deployed a Natural Language Processing (NLP) application resulting in a 69% decrease in response time taken to handle client’s requests and complaints as well as a $90,000 annual decrease in employees’ expenses
• Cleaned, preprocessed, and transformed a corpus of 1.3 million emails according to the requirements of conventional machine learning algorithms and deep learning algorithms in order to classify emails into their.
• Managed a team of six in the design and development of an email triaging system for classifying and redirecting 300,000 customer emails per year to the appropriate line of business for processing bypassing the help.
• Designed a multi model pipeline enabling the classification of incoming emails into help desk level inquiries and specialty inquiries with a customizable threshold for setting a desired confidence level in redirecting.

Manchester, New Hampshire, US

-Collaborated with a team of eight people in the development of a legal counseling tool based on a corpus of 6.7 million unique law cases-Preprocessed, parsed, and stored 40 million scanned pages in a NoSQL database for text analysis-Conducted a statistical analysis on the cases related to Riverstone’s lines of business -Working on a model predicting the.

-Assisted in the development of the curriculum for a new master’s degree in International Business Collected curriculum data from top International Business master’s programs as well as in demand skills in the field by employers, and conducted a comparative analysis-Presented findings and recommendations to executives and stakeholders resulting in the.

San Diego, CA, US

-Managed multiple functional areas of the store and a team of seven people-Increased efficiencies by improving training and identifying staff strengths -Improved scheduling around peek times decreasing overstaffing thus labor cost by 20%

Rocklin, CA, US

• Streamlined the requesting process for alternative media by the students.
• Established and organized work procedures and assignments to meet deadlines.
• Created a request database to track requests using Microsoft Excel.
• Mastered both the use of software and online resources to provide students with quality media.
• Planned training programs for incoming Instructional Assistants.

• Led and mentored International Students in their transition to U.S education system.
• Held presentations about student services and resources available on campus.
• Assisted individuals in need of counsel by sharing my experience.

Jackson, MS, US

• Promoted the Honor Society and recruited new members.
• Assisted a team of 5 people in the organization of a ceremony of induction for the Honor Society.
• Responsible of leading a team to complete a research project on the motors of competition.

Executive Education, Chieft Data & Analytics Officer

Professional Education, Cloud Computing & Devops

Executive Education, Product Strategy

Master Of Science - Ms, Analytics And Data Science

Bachelor'S Degree In International Business Emphasis In French And North America, International Business

Bachelor Of Business Administration (B.B.A.), International Business

Associate Of Science (A.S.), Business Administration And Management, General