- Performing machine diagnostic service for all rotating machinery and procurement for tools, parts, and all related over-haul equipment- Maintenance support involves 14th pure fuel cell units (hydrogen) in the Combined Cycle Power Plant with Steam and Gas Turbine- Conducting technical trainings for rotating machinery and collaborating with engineers at the customer site, as well as the project management team

- Established the legal entity and operated the company as a subcontractor for GE's customers as well as a direct service maintenance provider- Led all customer meetings for project execution

- Led key growth initiatives for Asia region to increase market share and drive orders,sales, and margin growth. Worked closely with Sales, Commercial Ops, Finance, Project Mgmt., Product Mgmt., Global SCM, etc. to drive profitable growth- Established a formal operating rhythm with regional cross-functional teams to review progress on NPS, CIR, won/lost projects and other key functional metrics- Managed service teams and sub-contractors, and oversaw regional service management for FSEs and analyzed results and data, e.g., revenue recognition & contribution margin- Maintained and developed Turbine Control System Projects for Power Generation, Oil & Gas, etc. in AP, and led kickoff meetings with customers and project execution such as Turbine and Exciter Control System upgrade jobs, Mark Vle, EX2100e and LCI- Planned future business results such as estimation of quarter and year, and worked with finance and the forecasting team to define and understand service revenue and margin gaps against Asia Operating Plans

- Responsible for leading M&C Korea growth initiatives to increase market share and drive orders, sales, and margin growth.- Performed the all M&C Products for service execution

- Led the service execution for Korea and SEA incl. System & Instrumentation (S&I), project management support, and Machinery Diagnostic Services (MDS), while monitoring each of Field Service territories- Established a formal operating rhythm with the Country Service Managers in SEA to recognize the revenue and review project progress- Shared the resource plan in each country to achieve better project execution and communicated and reviewed weekly SEA projects with the APAC GM (SG) and Global Service GM (US)

- Led Korea service execution and developed systems, procedures and warranty process, and forecast overall costs, earnings, and results- Proactively managed customers during project execution and delivery of project requirements, and consistently ensured outstanding customer service

- Performed direct sales manager role for Vibration Monitoring System- Introduced product technical knowledge with presentation skills- Trained end-users and customers as an instructor- Expended market share ratio.

- Produced proposals in response to a customer’s formal RFQ or in response to scope defined by the Sales Manager or Field Application Engineer using PAT for standard scope and additional scope described in an R1 call- Required to document proposal revisions including terms and conditions negotiation and review the purchase order to ensure the customer’s document matches our proposal- Generated Risk Review Checklist.

- Performed installations, commissioning, and troubleshooting of Bently Nevada HW and SW products and solutions at customer locations- Provided customers with technical direction and/or project management - Drive customer satisfaction through commitment to quality - Supported the business growth initiatives- Identified problems and took the initiative to eliminate those problems for project success

- Designed layout drawing for factory construction- Managed the sub-contractor- Supported the sales team for the proposal