Sam Lucas Email & Phone Number

Nottingham, England, United Kingdom

Strategic direction for the business and our clients, with a focus on growth and quality. Still maintaining key client relationships within the business as per previous role, but a more overarching task to analyse overall agency performance and develop growth opportunities. Furthermore, leading in moulding the agency direction for the future, and the necessary promotion and communication that is required.

Nottingham, Nottinghamshire, United Kingdom

Ultimately responsible for all ROI, budgeting, key communications and creative & marketing output for key clients on the agencies roster. Whilst also required to source and drive business through new and existing relationships.A key focus on CRM marketing, including strategy, planning, execution, monitoring and reporting on end to end campaigns. Tailoring approach according to key customer segments, mapped against key touchpoints to improve both acquisition and retention objectives.From a technical viewpoint, experience has been gained on relevant CRM software including Microsoft Dynamics, Zoho and Hubspot, whilst also developing knowledge on specific marketing tools for analytics, paid media, social implementation & listening, and eCRM.Clients include global market leading organisations within B2B and B2C sectors.

Nottingham, United Kingdom

Management of a marketing team to deliver agency services to a range of key client accounts. Responsible for the daily activity, and project output across the team, ensuring quality throughout campaign development, implementation and ongoing management. Co-ordinating and utilising key skill sets within the team to deliver creative which would resonate, and necessary marketing techniques for campaign implementation. With a key focus on achieving client KPIs, and setting internal team objectives to help motivate and fulfil these.Whilst communication and organisation was kept paramount between all stakeholders, for smooth running and completion of creative projects and end-to-end marketing campaigns

Responsible for the marketing activity of a key client; a global blue chip organisation. Working with the in-house wider marketing and creative teams, to deliver full end-to-end, and adhoc marketing campaigns for their key end users. Channels employed and skillsets used include email, web, social and paid activity.

Derby, United Kingdom

Managing a variety of marketing tasks for different clients. Liaising with clients to gain insight into the outcome needed and then implementing different marketing techniques to help achieve this. Tasks include updating social media accounts, creating email or mail campaigns, managing of their websites, SEO and blogging or writing case studies.

Nottingham, United Kingdom

Serving customers with drinks, re-stocking the bar, responsive and successful dealing with customer complaints and queries. Swiftly and adequately dealing with a large influx in orders and customers at the bar, depending on the event.

Whistler, Canada

The initial greeting of the guests. The organizing of golf bags and communicating that with other team members so mistakes are avoided. Setting up and ensuring tournaments run smoothly due to a large number of guests arriving at once. Also making sure carts and the practice facility are kept up to standard.

Whistler, Canada

Attending to the specific requirements of the guests. The cataloguing, storing and delivering of personal equipment. Informing the guest of the ski concierge procedures and updating them on alpine conditions.

Nottingham, United Kingdom

Telephoning schools to make appointments for the sales staff against targets. Taking calls from schools to give advice regarding the teaching software. Updating client databases and sending out marketing literature. As Team Leader additionally responsible for monitoring the performance of telesales members.

Nottingham, United Kingdom

This role was a summer placement in between university years. I gained a general overview of the company ranging from production to sales. Conducted direct marketing through the distribution of different literature, updated client databases, and gained insight into and assisted the marketing campaign.