- Data analysis and visualization to identify and support program and policy improvements associated with the West Seattle Low Bridge Access program.- Design and implementation of program performance metrics.- Presentation of data, findings, and recommendations to senior/executive staff.- Design/build and maintenance of internally and externally facing data-visualization dashboards (Tableau and Power BI)- Requirements solicitation and coordination with staff to identify, build, and implement process and information-flow improvements, including automations- Data flow and storage management- Coordination with partner agencies and third-party technology vendors to ensure data integrity and efficiency

- Information strategy and policy development (including co-authorship of the Transportation Information Infrastructure Plan and SDOT Online Collaboration Guide)- Information technology solutions assessment- Business-process analysis and improvement- Data analytics and visualization- SharePoint/Office365 migration and implementation support- Strategic metrics development- Information-flow mapping- User-experience analysis- Project management, including Agile approaches

- Business analysis and project management for the 2017 Street Use web transition- Web CMS and listserv support and management- Creation and management of a constituent issue-tracking and response-coordination system- Research and dissemination of city policies and initiatives- Drafting of internal and external communication and outreach materials- Internal information coordination with the Mayor's Office, Director's Office, and other divisions

- Policy updates and public-outreach materials- Program research, development, and implementation- Drafting of internal and external communication and outreach materials