Sam Mcgurk Email & Phone Number

Birmingham, England, United Kingdom

Birmingham, England, United Kingdom

• Proper execution of the duties related to the safety of the aircraft and the passengers• Maintain excellent customer service and creating a VIP on-board• assist passengers who require special attention• Sales on-board/Cash Handling• Punctuality and flexibility• Ability to work in a team• Keep the aircraft clean and tidy during the flight• be adequately rested and properly groomed in order to conduct the flight• Performance of all the duties maintaining consistently the highest ethical standards

Birmingham, England, United Kingdom

Birmingham, England, United Kingdom

• Communication skills, by listening to customers, engaging and building a rapport with them and by dealing with challenging people and situations• Experience of working under pressure including managing a workload at busy times• Developing an understanding of customer needs and using this knowledge to improve the business, for example, passing on or responding to customers’ requests and suggestions• Building a commercial awareness and the experience of working in a commercial environment• Working with regulations such as health and safety and licensing laws, and making sure that colleagues understand them

Birmingham, England, United Kingdom

• Meeting and greeting Customers• Guiding customers through the vaccination process• Taking personal information from Customers to put into the NHS database we use• To be up-to-date on the latest covid-19 guidelines including guidance on masks and social distancing.• Listening to customer concerns and reassuring them that they are safe

Birmingham, England, United Kingdom

• Proper execution of the duties related to the safety of the aircraft and the passengers• Maintain excellent customer service and creating a VIP on-board• assist passengers who require special attention• Sales on-board/Cash Handling• Punctuality and flexibility• Ability to work in a team• Keep the aircraft clean and tidy during the flight• be adequately rested and properly groomed in order to conduct the flight• Performance of all the duties maintaining consistently the highest ethical standards

Birmingham, England, United Kingdom

• Proper execution of the duties related to the safety of the aircraft and the passengers• Maintain excellent customer service and creating a VIP on-board• assist passengers who require special attention• Sales on-board/Cash Handling• Punctuality and flexibility• Ability to work in a team• Keep the aircraft clean and tidy during the flight• be adequately rested and properly groomed in order to conduct the flight• Performance of all the duties maintaining consistently the highest ethical standards• People management • Team leader roles

Birmingham, England, United Kingdom

• Proper execution of the duties related to the safety of the aircraft and the passengers• Maintain excellent customer service and creating a VIP on-board• assist passengers who require special attention• Sales on-board/Cash Handling• Punctuality and flexibility• Ability to work in a team• Keep the aircraft clean and tidy during the flight• be adequately rested and properly groomed in order to conduct the flight• Performance of all the duties maintaining consistently the highest ethical standards

Birmingham, England, United Kingdom

• Proper execution of the duties related to the safety of the aircraft and the passengers• Maintain excellent customer service and creating a VIP on-board• assist passengers who require special attention• Sales on-board/Cash Handling• Punctuality and flexibility• Ability to work in a team• Keep the aircraft clean and tidy during the flight• be adequately rested and properly groomed in order to conduct the flight• Performance of all the duties maintaining consistently the highest ethical standards• People management • Team leader rolesAfter a year and a half working here, I was promoted to the role of team support, which included me on certain occasions to work closely with team leaders and managers and even take up the team leader role during their absence