• EHR (NextGen) Project Manager. Managed the successful completion of the following projects: > Upgraded NextGen EHR/EPM from Software Version 5.4 to Version 5.6.9.12. > Upgraded NextGen from Knowledge Base Model (KBM) 7.6 to KBM 8.01. > Created workflows for the Clinic, Urgent Care and IPA’s and trained personnel utilizing webinars, lab training and OJT sessions on the new updates. > Installation of the NextGen eRx e-Prescribe utilizing SureScripts RxHub. > Participated in the Medicare eRx Incentive Program with 100% success. > Upgraded the NextGen Rosetta Interface from 5.4.001 to 5.6.5.146036. > Installation of the NextGen NextMD Internet Patient Portal. > Integration of the LabDAQ software and lab equipment. > Transitioned LabWest to LabCorp (familiar with HL7 messaging standard). > Transitioned from McKesson Patient Education to Health Wise Patient Education. > Installation of the NextGen Health Quality Measures (HQM) Reporting Service Ver. 3.0.• NextGen Software Analyst. Provided 24/7 admin support and maintenance some of which included: > Creating new practices, providers, groups, and users and assigning rights in Windows Active Directory and NextGen Administrator. Importing and exporting templates and making changes using Template Editor. > Regularly working with LabCorp reconciling abandoned lab requisitions through LabCorp Beacon and adding, removing or forwarding lab tests as part of the daily maintenance. > Installing updates such as monthly flu vaccines, medications, pharmacies, ICD9 and CPT4 codes, adding new software licenses and reconciling yearly software licenses. > Through Tellurian (Dell Physician Services), maintained and applied patches as needed to Terminal, Test, Backup, Print and SQL servers according to the needs of NextGen, and updating reports utilizing Crystal Reports > Created and scheduled daily, weekly, monthly and quarterly reports through the NextGen Background Business Processor.

• Project Manager for 7 Rural Development Housing Projects and Manager of IT Systems for USDA Property Management Company.• Upgraded antiquated LANtastic network to an updated Windows WAN based network utilizing SQL and IIS web services. Planned, installed and configured 7 remote networks throughout Southern California enabling CMC to manage its assets more efficiently. Brought tenant reporting software (Internet Compliance Officer (ICO)) from beta to production.

• Responsible for quality care and technical support for Fortune 500 companies located in the Mid-West Region which were utilizing Peregrine Systems Help Desk and Asset Center software’s.

• 1 of 2 people out of the entire West Coast Enterprise Support Channel selected to focus entirely on direct calls from Platinum Account Customers to support the ARCServe Backup product line• Provided worldwide technical phone support for the ARCServe Backup product line.

• E-6 with 13 years of service and, among other accomplishments, 3 Good Conduct Medals, 3 Humanitarian Service Medals for Humanitarian Services in Asia, 1 Navy Achievement Medal, 7 Commanding Officers Letters of Commendation, 3 Commanding Officers Letters of Excellence, a Congressional Letter of Commendation and a Community Service Award.• Leading Supervisor in charge of 30 computer and electronics technicians responsible for multi-million dollar Anti-Submarine Warfare (ASW) equipment.• Qualified Navy Instructor. Attended Total Quality Management (TQM), Leadership Management, Communication and Time Management Schools.• NEC’s: AN/SQQ-89(V) MK-116 Mod 6/7/8/9 Anti-Submarine Warfare Control System Level II Technician (NEC STG 0439) & Navy Recruiter/Canvasser (NEC 9585)