Senior Customer Success Manager
CurrentPRS Geo-Technologies is a geo-engineering and manufacturing company specialized in designing infrastructure projects with the Neoloy® Tough Cells. This solution is a unique engineering solution, validated by international research & standards, for stabilizing Heavy-Loads for Long-Term using locally available materials, such as sand or recycled asphalt/concrete.Position rolesTerritory Customer Success Manager - Africa, Asia, Europe and South America territories*Understand customer… Show more PRS Geo-Technologies is a geo-engineering and manufacturing company specialized in designing infrastructure projects with the Neoloy® Tough Cells. This solution is a unique engineering solution, validated by international research & standards, for stabilizing Heavy-Loads for Long-Term using locally available materials, such as sand or recycled asphalt/concrete.Position rolesTerritory Customer Success Manager - Africa, Asia, Europe and South America territories*Understand customer projects , support the entire process until the project is finalized. *Define & manage the post-Sales process to improve the workflow & supply better customer service. *Check Salesforce opportunities are updated and that all OKR’s are completed. *Weekly Zoom meeting with our Sales and territory Managers managed to update their win deals to be reflected in the reports.*Guide , Implement the Sales Cycle Process to the CM/TM & assist them to work accordingly, in salesforce , to avoid duplication or mistakes.*Follow up with our existing customers, to renew their new stock before the end of the year & keep up with the best rates ,to prepare for their new forecasted projects. *Weekly meeting with Logistics department for the coordination with the product production by the factory. Show less