Centre of Excellence:P3M3 standards and proceduresProfessional Accreditation & career development PolicyLessons Learned

Integral member of the PMO, Programme Planner for the Global Enterprise Architect IT Programme & interacting with other RX ProgrammesWorking with Programme Directors, SROs and Project Managers providing an Information Hub publishing a suite of reports e.g. dashboard and progress reports, compliance and balanced scorecard reports to enable decision making Delivering a Centre of Excellence providing advice and guidance to Project Managers on best practice, implementing governance, controls, standards, guidelines and templates, quality assuring projects through health checks and deep dives. Coaching & mentoring Project Managers Managing consolidated programme plans and dashboards on Sharepoint using MS Project, Excel and Powerpoint, flagging up areas of concern to Programme ManagersManaging programme risks and issues, dependencies, delivery & resource plans,Providing Project Management support to the UK Business Readiness Project monitoring and tracking progress, tracking risks and issues and finances position on a weekly basisLiaising with external partners tracking external expenditure against budgets, raising Change Requests for additional funding for project or programme scope changesManaging end to end programme stages from idea & start up through to closure & benefits management e.g. formally closing UK Programme & Projects upon delivery including Tollgate compliancePlanning the next tranche of global Programme rollout including liaison with Global Project Teams (working in the US to prepare for US rollout)Developing a Portfolio Plan to ensure transparency and inter dependencies between global Release ProgrammesDeveloping & participating in a global Demand Management Process to review and prioritise Change Requests including Impact Assessment against business objectives, managing key relationships with Business Analysts, Global Process Owners, Service Managers and Architect Teams.Interacting and covering other PMO roles as required

18 Months FT Contract implementing and delivering a professional Change Programme PMO Function to deliver 4 key programmes translating corporate strategy and objectives into reality, safeguarding and protecting vulnerable children and improving services to enable a better quality of life.Setting up robust governance and controls to track programme delivery against key time, cost and quality drivers. Providing a Centre of Excellence to provide common standards, guidelines and templates to facilitate programme delivery.Providing a Information hub to enable key decision making by senior stakeholders including Directors, the Steering Group, the Programme Board and the Board of Trustees. Refining and tailoring dashboards to highlight relevant information to appropriate audiences including milestone tracking, risk and issue management, dependency and deliverable management and benefit and KPI management.Consolidating controls managed at project, programme and corporate management as appropriate e.g. managing cross project risks and issues, dependencies, delivery & resource plans, KPIs & benefits Consolidating project plans into a programme plan for visibility of progress.Sharing knowledge by mentoring and coaching Project and Business Managers in project, programme and change management.Multi-tasking, managing the PMO and performing as a Project Manager including Transition of Childrens Services into Warwickshire, the Adoption Consortium Programme and People Strategy ProjectsDeveloping and implementing a Project Management Roadmap across Barnardo’s in partnership with Learning and Development, providing a suite of templates to enable Project Managers and non-Project Managers to deliver projects from idea through to operations based on PRINCE2 methodology.Engaging with key stakeholder to develop, monitor and track the corporate portfolio of plans Implementing actions from the Change Programme Lessons Learned Review with key Business Partners

Key responsibilities managing a Portfolio Office including: - Acting as the information hub for LSC engaging with the Head of Unit, the Executive Team, Programme & Project Managers, and other senior stakeholders such as MoJ and the Cabinet Office- Providing a Centre of Excellence providing guidance and advice and ensuring compliance to professional standards - Managing Change activities on Mission Critical & High Risk Programmes- Monitoring & controlling Portfolio & Programme Plans- Managing interfaces and key dependencies between major programmes, projects and the business- Production and maintenance of portfolio plans including Stakeholder Maps, Communication Plans, Quality, Change Management & Configuration Plans- Managing portfolio budgets, forecasts and expenditure- Managing risks & issues at corporate, portfolio & programme level- Monitoring Portfolio Resource Plans including capacity and capability- Leading Change activities including organising Change Roadshows - Quality Assurance of Change Management Products - Facilitating Programme Management Training & Skills Analysis- Working with Leadership & Development to design change management training modules- LSC representative for the MoJ Programme Delivery community including hosting Programme Management events, reviewing and improving templates and guidelines and introducing common working practices based on lessons learned and best practice

PreviousName of Employer: National Policing Improvement Agency Position: Programme Office Manager / Portfolio Office ManagerDate of Employment: Apr 10 – Jul 11Programme Office Manager: I supported the Identification Programme (encompassing 8 IT Projects) with budgets in excess of £20m (for FY). I worked with the Programme Manager and Project Managers to ensure that projects were delivered within time, cost and quality tolerances. I managed risks and issues and reporting (including KPIs) at programme and directorate level. I worked with Finance Business Partners and Project Managers to monitor and track expenditure against budget allocation (including monthly budget clinics)Portfolio Office Manager: I set up and managed a central Portfolio Office supporting projects and programmes within the ISIS Directorate. I worked with HR to ensure that staff affected by the change were supported throughout the process.I engaged with senior stakeholders and programme managers to ensure that programmes were strategically aligned.I implemented a Centre of Excellence ensuring that common standards, processes and templates were adopted and implemented. I led on headcount management (x110), financial management (£60m for FY, including forward planning, capital, resource, income and savings) and resource and recruitment management at Directorate level.I streamlined the way of working moving from providing dedicated programme resource to a centralised virtual resource pool.I appointed subject matter experts to lead specific programme controls as a development opportunity and to create a career path for Project Support Officers,I Line Managed 11 Project Support Officers and I virtually managed 26 project management staff.

Key responsibilities included: - Acting as the information hub - Implementation of programme controls e.g. Risk & Issue Management, Change Management, Configuration & Quality Management, Financial & Resource Management, Stakeholder & Communications Management- Development & maintenance of Programme Plans & Work Packages. - Management of interfaces and key dependencies with other projects and programmes- Production and maintenance of key project and programme documentation including the Blueprint, Programme Definition Document and Business Case- Management of £80m programme budget, forecasts and expenditure- Management of the release of £70m to national police forces- Management of the Programme Resource Plan- Management of OGC Reviews, GIB Reviews & Internal Audits- Quality Assurance of outsourced benefits management deliverables including authorising payment milestone against contract and reviewing contract quotes to establish value for money- Performing as Deputy Programme Manager- Line Manager for a team of five resourcesI received two commendations – one for my role on the Programme contributing to the rollout of 30,000 handheld devices to operational police officers, the other for leading a recruitment campaign for 30 Project & Programme roles which involved sifting over 300 applications, devising interview questions, interviewing 80+ candidates and appointing successful candidates.

Project Manager within the Airwave Programme responsible for the day to day running of the following projects: - e-TETRA <£1m- Audio Interrupt <£1m- Future Radio Network £5m - Security & Authentication Project <£1m- Air To Ground £5m

As the Head of the NPIA Programme Management Office I was responsible for:- Liaising with Project Managers to ensure the delivery of Programme, Local Implementation x 7 and Workstream Plans x 10- Monitoring plans and tracking changes using a formal Change Control procedure- Escalating concerns, risks & issues to the Programme Director- Suggesting improvements to the Programme Director- Producing progress reports for Programme Boards and Steering Groups - Managing the Vesting Board, the Vesting Action Plan and contingencies in consultation with Senior Stakeholders from the Home Office, NPIA and Precursor organisations- Managing the Programme Closure Plan and formally disbanded the Programme Office - Line Managing 5 Direct ReportsI received a commendation from the Chief Executive Officer for successful delivery of the programme.