Jon Spencer Email & Phone Number

Sheffield, GB

Responsible for the development and implementation of the HTA communication and engagement strategy; internal and external communications including media responses and the management and development of the HTA’s website in line with improved accessibility standards.

Sheffield, England, United Kingdom

Head of Engagement working with the Service Transformation and Customer Experience Directorates to engage stakeholders, colleagues and wider audiences in DWP's transformation.

Sheffield, United Kingdom

Lead the cross benefit customer communications team. Responsible for creating and delivering communications products that enable our customers to do the right thing at the right time. Activities include:-mapping and engaging internal stakeholders to understand policy objectives and the totality of comms requirements-mapping comms products to customer.

Sheffield, United Kingdom

Develop and manage the implementation of a 3-5 year strategy for “into work” customer communications to bring the customer experience into line with the DWP vision for the transformation of the business. Direct and lead a communications programme to drive customer behaviour within customer journeys for all DWP benefits aimed at supporting people back to.

Responsible for creating and developing a cohesive customer communications offer to the DWP portfolio - including design, develop and delivery of all direct to claimant communications, creating and learning from communications innovation trials, realizing channel efficiencies, meeting diverse information needs (including alternative formats), embedding a.

Sheffield, United Kingdom

• Jon Spencer leads on strategy and delivery for Universal Credit public information for claimant preparation. Jon Spencer manages a digital content and evaluation team which develops online products, websites and videos.
• Claimant preparation to move onto the new benefit
• Claimant behaviour change once they start on the new benefitCore activities are:Developing and delivering against the public information and digital public relations strategy for Universal Credit.Developing and.

Sheffield, United Kingdom

Jon Spencer is responsible for developing an overarching digital communications strategy for DWP Communications, working collaboratively across the Communications Directorate and with colleagues in strategy, policy, operational and cross-government teams and functions. Jon Spencer is building digital and social media capability across DWP communications.

Jon Spencer was a digital engagement team leader. Jon Spencer was responsible for the Department’s social media activity. Jon Spencer led the team which established the Department’s first ever presence in social media spaces. Jon Spencer is a confident and competent user of web, social media applications, tools and analytics. Jon Spencer advises colleagues.

Development of digital strategy to exploit emerging digital technologies and deliver against Departmental Strategic Objectives.Interpreted audience intelligence, web analytics, impact on customers, business outcomes and VFM to update and define the digital proposition for parents. Manage the delivery of web convergence of parent facing content onto.

Japan For the majority of the year I worked as an English Language teacher for Peppy Kids club in Japan and travelled back overland to the UK.1 of 3

Account managed communications for 40 policy teams in Schools, Sure Start and Safegaurding directorates. Worked with stakeholders to identify and broker communication opportunities and partnerships, gain buy in, endorsement and support for departmental policy. Developed and delivered communication plans for: Childcare Bill, Looked After Children Green.

Developed and managed proactive media and publicity campaigns, handled media interest on high profile criminal cases, such as Soham. Set up regional networks to disseminate media handling best practice across all CPS areas. This coupled with a more strategic approach to handling national stories enabled the CPS to improve its image amongst stakeholders and.

Responsible for gaining positive coverage and support for UK Space policy. Co-ordinated the UK and European Space Agency's (ESA) presence and media activity at Farnborough International Airshow. Project managed redesign of interactive web content aimed at key stages 2,3&4, www.bnsc.gov.uk/learningzone

Co-ordinated publication, launch and consultation on the UK climate change programme. Project managed the development of an interactive web site and activity pack for children.