Responsibilities :-  Working with agents from all over Wales to retain renewals, secure new business and transact policy amendments for the following classes of business :-  Commercial Property, Farming covers including livestock and animal diseases, Commercial Packages including Retailers & Manufacturers, Employers and Public Liability, Estates, Contractors All Risks, Goods in Transit, Legal Expenses, Motor Trade, Engineering and Personal Accident Insurance.  Maintaining and developing existing relationships with a common aim of growing our agency accounts by enhancing profit and reducing loss ratios.  Monitoring claims and arranging post loss action where required  Risk management and control via surveys and follow up to ensure improvements implemented  Compliance with FCA industry standards Key Achievements :-  Consistently work to meet deadlines and deliver agreed service standards  Contribute towards our excellent policy retention rate of 93%  I have scored very highly on Customer Satisfaction surveys completed by my panel of agent  Key contribution to the branch “Green” audits  High scores on monthly internal underwriting Quality Checks  Continual feedback from brokers I deal with who recognise my efforts and like dealing wit

Commercial Underwriter Responsibilities :-  Working closely with my panel of brokers to retain renewals, secure new business and transact policy alterations  Maintaining and developing existing relationships with a common aim of growing our premier accounts by enhancing profit and reducing loss ratios. Key Achievements :-  Personal renewal retention for 2005 was 107% of my target  I have won awards during 2005 for achieving 100% retention of my own panel of renewals  Received annual bonuses each year as I have always exceeded my own retention targets and contributed as a key part of the team and area results  I have received rewards following feedback from brokers to thank me for commitment to service Reason for leaving : Redundancy Health Product ControllerPromoted to this role involved in Product Development for Private Medical Insurance. Worked at the Head Office in Kendal and facilitated the transfer of the operation to Cardiff. Direct control of broker commissions, profit share payments and decisions on claims Key Achievements :-  Launched several successful new Private Medical Insurance schemes  Heavily involved with the development and implementation of a new computer system  Co-ordinated Y2K compliance testing, business continuity and responsible for undertaking regular audits