- Performed excellent service at a high-volume location.- Worked to meet KPIs and business’ leading outlet.- Practiced active listening to tailor customer experiences.- Actioned stock-take and back-of-house management activities.

- Led a team of four to integrate stakeholder requirements into IBM Rational DOORS for traceability, accountability, and transparency across MAR's project lifecycle.- Created comprehensive documentation outlining the integration of package information into RPV's proprietary systems, including error analysis. This knowledge base is now used by project team members.- Ensured alignment of client and main stakeholder requirements with contractors.- Implemented updates to requirements… Show more - Led a team of four to integrate stakeholder requirements into IBM Rational DOORS for traceability, accountability, and transparency across MAR's project lifecycle.- Created comprehensive documentation outlining the integration of package information into RPV's proprietary systems, including error analysis. This knowledge base is now used by project team members.- Ensured alignment of client and main stakeholder requirements with contractors.- Implemented updates to requirements and standard baselines.- Coordinated reviews of requirements documentation with Subject Matter Experts (SMEs) from various rail disciplines.- Maintained consistency across documentation and developed template documents for SME review.- Assisted in coordinating change request items, from initiation to approval and implementation. Show less

- Demonstrated adaptability by performing various roles as needed.- Trained new staff in specialized positions.- Conducted minor maintenance and ensured the cleanliness of critical appliances.- Worked at high-profile venues, including Marvel Stadium, Australian Open, MCG, and Tennis HQ.

- Successfully retained 90% of new students as long-term club members.- Established a safe and inclusive learning environment.- Developed and distributed lesson plans with progressive difficulty levels.- Maintained consistent student attendance rates, even during lockdown.- Conducted safety inductions for sports combat activities.