Sam Ng Email & Phone Number

Petaling Jaya, Selangor, Malaysia

Budget Management, Risk Management, Management of IT operation, Cyber security Management, Project Management.

Malaysia

1. Cybersecurity Initiativea. Penetration Testing and Vulnerability Assessmentb. Cybersecurity Policy-based on ISO27001c. Current Infrastructurei. Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.2. Consultation to the team member and higher managementa. Trained and mentored 1 staff by coaching daily, leading performance reviews, and offering constructive feedbackc. Provide consultation to the web… Show more 1. Cybersecurity Initiativea. Penetration Testing and Vulnerability Assessmentb. Cybersecurity Policy-based on ISO27001c. Current Infrastructurei. Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.2. Consultation to the team member and higher managementa. Trained and mentored 1 staff by coaching daily, leading performance reviews, and offering constructive feedbackc. Provide consultation to the web application team on related security issues before the application is launching.d. Provide input and possible solution in resolving all infra-related issuese. Propose to higher management on the most suitable solution for all IT related projects.3. Project and Vendors Management4. IT Financiala. Involve in planning IT CAPEX and OPEX since 2017b. Monitored all IT related expenses to meet the OPEX budget since 2017.5. Disaster Recoverya. Designed and managed backup and retention policies based on the cybersecurity policy since 2015b. Designed and implemented the backup replication strategy to the Disaster Recovery siteIT Executive1. Desktop Supporta. Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.2. Datacenter managementa. Involved in setting up the company’s server room since 2013.c. Designed and implemented data center upgrade projects in 2018.d. Involved in relocating the company’s new datacenter in 2020.3. Networkingb. Managed 12 Network Switches, 2 Network Load balancerc. Multiple VLANs for different purposes that interconnecting each otherd. Implemented and managed wireless devices, multi-site network infrastructure.f. Managed Multiple External IPs from 3 different ISPs g. Manage the secure all network devices, example: Hardening and patching4. Server Management a. Managed more than 20 Serversb. Microsoft Active Directory and related services Show less

•Responsible in supporting and troubleshooting company’s hardware. o Troubleshooting PCs and Laptop problem. Replace part if found faulty. o Upgrades essential part on PC and laptops when necessary.•Responsible in company’s network Installation, Support and Troubleshooting. o Troubleshooting network intermittent problem. o Internet problem – Contact Service provider to resolve the issues within the day. o Relocate server room. Cable… Show more •Responsible in supporting and troubleshooting company’s hardware. o Troubleshooting PCs and Laptop problem. Replace part if found faulty. o Upgrades essential part on PC and laptops when necessary.•Responsible in company’s network Installation, Support and Troubleshooting. o Troubleshooting network intermittent problem. o Internet problem – Contact Service provider to resolve the issues within the day. o Relocate server room. Cable connection. o Create Access Control List on router. o Support wireless router. o Control IP address use in the office.•Responsible in supporting company’s emails system. o Manage emails address creation, deletion and maintenance. o Anticipate email downtime. Contact service provider to resolve the issues within the day. o Support email client software on users – MS Outlook•Responsible in supporting company’s Server (Windows Server 2003 & 2008). o Folder Security and Sharing o Backup system (Symantec Backup Exec)•Responsible to managing IT Assets (Laptop, Desktop and Servers) in the office. Show less

• Responsible in Company system support and Request (Cyberlog System)• Responsible in supporting and troubleshooting the hardware and software for the company.• Responsible in company’s network Installation, Support and Troubleshooting.• Responsible in supporting company’s emails system.• Responsible in supporting company’s Server (Novell and Server 2003).• Handling incoming calls from company branches from other city (KL, Port Klang, Penang, JB, and Kuantan) regarding any… Show more • Responsible in Company system support and Request (Cyberlog System)• Responsible in supporting and troubleshooting the hardware and software for the company.• Responsible in company’s network Installation, Support and Troubleshooting.• Responsible in supporting company’s emails system.• Responsible in supporting company’s Server (Novell and Server 2003).• Handling incoming calls from company branches from other city (KL, Port Klang, Penang, JB, and Kuantan) regarding any IT support.• Responsible in helping company user to install VPN client software. Show less

• Responsible in Generating Reports for Company’s Clients by using SQL Server Management Studio and Company’s System.• Responsible in supporting and troubleshooting the hardware and software for the company.• Responsible in supporting the company’s database to make sure the accuracy of data.