Operations Analyst
Current- Support Field Associates operations by analyzing daily and weekly incident data; identifying treads and operations impacting issues for various applications and products.
- Communicate and recommend improvement processes; and mitigating plans for trending issues.
- Determines the impact of new apps, products and tools implementation across the business and mitigates potential issues by ensuring operational issues are considered during planning and implementation.
- Identifying systems or equipment conflicts and compatibility; developing contingency plans; and designing post-implementation documentation, standard operating practices, and training approaches.
- Monitors and manages flows by analyzing and reviewing production schedules; forecasting and identifying issues in schedules and flows.
- Report and making recommendations for solutions to issues; escalating issues to all levels, both internally and externally; and ensuring that problems are resolved.