Sam Perera Email & Phone Number

Melbourne, Victoria, Australia

I was accepted to the Generation Australia for 12-week Azure Cloud Practitioner program.Whilst this is also education, the commitment is a minimum of 38 hours per week with task,case studies, role plays and team project.Skills learnt –• Linux, Python, DevOps Essentials.• Agile Programming, VS code, Git, GitHub• Cloud Automation using Ansible and Terraform.• Microsoft Azure Administration.• growth mindset, future orientation, effective communication, Adaptability• Exposure to guest speakers, collaboration and more.

I worked as a part time Duty Manager for Woolworth Supermarket Ltd.ACHIEVEMENTS• Ensure customers being treated well by all staffs across the store and assist withcustomer queries, complaints, store related issues.•Guide and manage more than 15 staffs in all departments to complete theirtasks successfully.• Make sure stocks replenished and presented well for the customers.• Training more than 20 new staffs according to the company guideline.

Noble Park, Victoria

As a member of a support team, I am responsible for assemble and configure POS hardware, install the software and troubleshoot the issues. I provide both on and off-site support, telephone support and remote access support for hardware and software for our clients.ACHIEVEMENTS• Supported more than 40 customers through phone, remotely and visiting sites in orderto provide quick resolution to problems and provided training to clients as necessary.• Configured hardware, installed software and successfully completed the clients projects• Maintained accurate record of installation including, but not limited to, quantities, serialnumbers and asset numbers of installed hardware.

Melbourne, Australia

The ICHIP Solutions is an Information Technology company which offers a wide array of services such as Application Development & Maintenance, Professional Website Solutions and Corporate Training Programs.ACHIEVEMENTS• Installed, Configured and Support of Network components ( Layer 2 and layer 3, CiscoSwitches, Routers and configure LAN protocols)• Setup Access Control list, VLAN and Provide hardware support diagnose faults,troubleshooting network issues and configure of DNS and DHCP• Delivered high levels of client experience by providing support to end users either overthe phone or in person, and solve their computing problems in a timely manner.

Sydney, Australia

ACHIEVEMENTS• Followed the installation instructions and site design documentation to prepare andinstallation of sites including asset management, work preparation and audit asdirected.• Attended more than 20 client’s site to install computer equipments, drivers andapplications then perform on-site testing and completed task successfully.• Provided timely and accurate reporting of progress as directed, including issues andrisks.

Melbourne, Australia

ACHIEVEMENTS• Assembled, configured and installed operating systems and software for computers,monitors, network infrastructure and devices.• Performed troubleshooting issues and did necessary corrections and repairs.• Helped users to resolves issues and performed helpdesk functions.

Bachelor It, Computer Network Engineering

Diploma, Information Technology