Sam Philip Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

►Working for Client - Novartis, Hyderabad as a Service Assurance/Quality & Compliance Assurance Lead since Jul 2020►Directing Information/ IT Security & Compliance Management activities across the client's organization. Managing risks, determining security controls and the effectiveness of these controls in a Regulatory Environment►Managed Information Security Programs. Initiated Security Calendar, and security reviews to ensure Audit Readiness ►Established a strong governance and feedback framework, improving the quality of IPC as part of Process Adherence Testing►Publishing TIS Dashboard to show trends in Quality and Compliance & drive corrective actions ►Identified 3500+ Standard Changes as GAP since May’22. Followed up with the Change Management Team for resolution ►Led Onboarding and Offboarding Service Catalogue Creation in SNOW: modifications in the manual process to avoid human error & achieve compliance in access management controls AM04 and AM07 (2020)►KB Articles Auditing which helped in closing the incidents 0% gap (2021)►Improved Qualification State of Servers, validated & remediated complete UNIX infrastructure (2021)►Drove Validation of QA Approval: Identified and fixed a bug in the SNOW Tool (2020-2021)►Training Management Curricula Revision: performed checks to ensure the training is up to date►Verification of APS Groups: Improved Control Pass Rate from 29% to 96.68%, suggested having a group of people in the approval/certifier roles to avoid dependency (2022)►Reconfiguration of DPA and Re-Conciliation of SOX CI List: Currently 100% compliance is achieved under backup rotation►Q&CA SME: Supported NVS Process Assurance Expert & ISRM Lead in the creation and review of QA SOPs and material that impact their BU. Managed Inspection Readiness with Audit Coordinators & led remediation actions ►Participated in Recruitment Drive as an L1 Panel. Drove Governance, Risk and Compliance Training Programs for fostering a security complaint culture

► Built Security Roadmap, drove Digital Transformation, transition from manual to digital platforms, through identification of Process Gaps and adoption of New and Relevant Technologies / Tools/ Automation Solutions for optimum security, risk and compliance management ► Managed Regulatory Compliance with Support Functions like Computer System Validation, Auditing, Operational Risk, ITGRC, Regulatory Compliance, Quality Assurance, Disaster Recovery, Process Improvement, and Process Assessment Initiatives► Worked at client sites and successfully executed complex projects as per SLAs, ensuring quality deliverables► Led Client Relationships, and drove business growth by adding new accounts and securing business from existing accounts ► Supported Regulatory and Internal Audits, 100 % Compliance with the Delivery Assurance Model► Directed the QA Team to continually improve QA standards and processes aligned ► Validated developed security features and products and ensured QA activities were completed on time and budget► Designed Test Strategy and implemented testing across applications in LIVE and UAT Environment► Reviewed Test Suite - Test Scenarios and Test Cases traceable to requirements to validate the application or customer deliverables► Fixed Defects, and performed UAT & Gap Analysis to ensure that business requirements/ specifications were tested & fulfilled► Facilitated Scrum Ceremonies (Grooming, Sprint Planning, Backlog Refinement, Retrospectives, Daily Stand-ups & Scrum Meetings) to increase the team’s efficiency, quality of deliverables and shield the team from external interferences► Drove Test Automation Framework for reducing manual effort, shortening testing cycles and ensuring optimum test coverage

► Provided strategic vision in developing and implementing effective Policies and Procedures for Validation of Computerised Systems► Developed Validation Processes in line with regulatory requirements and defined corporate standards► Led and mentored the Quality Management Teams to implement the latest GRC Programs for maintaining Industrial Quality Standards and ensuring that the organization’s standards meet legal compliance as well as client/ stakeholder expectations► Rendered expert advice and interpretation of Compliance Issues, including the applicability of the organization’s policies and programs to specific situations. Developed the required Compliance Management functional competence in the Compliance Function► Led efforts to improve the ITIL processes used in Remedy/Service Now for all business areas in the client’s organization► Deployed the IT Compliance Management Program in a manner that fulfils the mission and strategic goals of the Delivery Line while complying with Internal/ External Regulations and Accreditation Standards► Successfully Integrated: 4+ different Quality Management Systems used across the client organization and vendor partners leading to cost savings of 3.3 MUSD Document Management Systems used for Regulatory Applications used across 5 plus business areas resulting in huge cost savings in maintaining 8 different such systems► Set up and led an Onsite-Offshore Quality, Compliance and Security Team comprising 25 Members, supporting 700 Applications, including defining roles and responsibilities► Established an Independent Audit Function for the teams interacting with clients and external auditors/inspectors► Supported Regulatory and Internal Audits, as per defined schedule and ensured implementation of Auditor's recommendations ► Prepared Compliance Status Dashboards, performed Gap Analysis and documented Remediation Plan

Bachelor Of Engineering (B.E.), Computer Science

B.E in Computer Science and Engineering

Education record

S.S.L.C and H.S.C