Sam Pupillo Email & Phone Number

Melbourne, Australia

Performing the role of Project Leader in CSC’s Projects and Program Management team. Knowledge of infrastructure outsourcing solutions and being responsible for the delivery of projects for multiple clients with the main focus being a major customer in the mining sector.Roles and Responsibilities:Coordinate with CSC resources assigned to projects for the successful delivery of scope items and deliverables as per outlined in signed proposals;Work with 3rd party vendors and track tasks as per required to make sure they are completed on time;Regular interaction with the project sponsor and project stakeholders;Produce weekly project status reports for the client providing the progress status of each deliverable and current financial status for each project;Weekly tracking on the resource labour hours utilised and updating of project financials. Ensuring projects are completed under budget and completed on schedule.

Melbourne, Australia

Supporting TT&P Staff i.e.: Project Managers and Project Delivery Managers across one or more accounts;Responsible for combined reporting activities – weekly and monthly;Responsible for raising procurement requests via Capex requests and eForms;Responsible for setup of Project portal space;Assist Project Managers, Cluster Lead, PDM on billing and invoicing queries/issues where required.

Melbourne, Australia

Providing second level Desktop support;Providing second level Server, mail and Communications support;Deputises for the Team Leader in their absence;Close liaison with the Enterprise Support Centre;Member of an eight person, Business Support Consultant team.

Richmond Football Club (Australian Football League)

Part-time employment at the Richmond Football Club as sports trainer. Provided sports massage therapy for the playing group at the football club for weekday training sessions & on game days. Ran hydration & sports drinks to the playing group during matches.After 20 years being employed as a part-time sports trainer at the Richmond Football Club I've decided it's time to give it away. It's been an absolute honour & privilege. I have met some amazing people & have made many life long friends.

Melbourne, Australia

Organise, test and conduct Video Conferences for BHP;Provide technical support for BHP General Management Board meetings for high level BHP Executives;Maintain Audio Visual equipment located at BHP head office;Provide Audio Visual training for relevant temporary staff;Provide support for PC presentation trouble shooting;Provide support to external Audio Visual technicians when setting up equipment for BHP profit announcements;Monitoring and Authorisation of monthly Telstra billing accounts.

Melbourne, Australia

Co-ordinate the ASIM System as Melbourne ASIM Administrator;Ensure problems are assigned to the correct support group for investigating and resolution;Monitor and coordinate daily system changes. Ensure that changes are adequately documented and have correct approval groups. Also notify clients of system outages;Perform problem escalation as required;Produce weekly statistics and graphs for IT Management;Produce monthly graphs for IT Management.

Melbourne, Australia

Being a central point of contact for all external and internal BHP customers;Perform first level problem support diagnostic of the network using the appropriate software;Record ALL problems and service requests into INFOMAN;Liase with second levels of technical support of problem resolution;Follow procedural standards within a TQM (Total Quality Mgmt) environment;Identify and report inadequacies/errors with computer related software and/or hardware and recommend appropriate action;Reporting to the Client Services Helpdesk Supervisor.

Melbourne, Australia

Reporting to the Shift Leader/Senior Operator, performs the following;Monitors all systems and responds to user requests as necessary;Performs a clean shutdown of all systems and bring them up quickly;Conversant with Help Desk procedures and logging problems onto INFOMAN;Deputises for the Shift Leader/Senior Operator in their absence.