Data Insight Manager
Created a sophisticated information suite for aggregating, analyzing, and comparing diverse patient experience data, both quantitative and qualitative.Developed and deployed effective reporting templates and methodologies for performance monitoring and complex information management.Enhanced staff data management capabilities through training in Microsoft Excel and Qliksense.Ensured data reporting adhered to national standards and regulatory compliance, applying expert knowledge for accurate data interpretation.Provided essential analytical support to various teams, including Complaints and Patient Experience, influencing clinical service improvements.Played a key role in developing and maintaining datasets, information systems, and performance dashboards aligned with strategic goals and stakeholder needs.Innovated in data visualization and reporting, producing high-quality, timely reports for different purposes, including research projects.Contributed to policy development, quality assurance, and knowledge sharing within the team, upholding patient confidentiality and informed decision-making.