Sam Ramos Email & Phone Number

West Palm Beach, Florida Area

• Direct all contracted operations at Lynn University.
• Lead the triumphant opening of the new State of the Art 24 hour Resident dining operation in the new Lynn University student center.
• Successful opening of new food service business at Florida State University. Opened 31 locations on time in the span of 3 months, exceeding company and client expectations.
• Provide leadership and guidance to 36 Salaried managers and over 1000 employees. (FSU)
• Direct all Operations that generate an annual sales volume of $36 million. (FSU)
• Directed all contracted operations at Armstrong State University which include Resident dining, Catering, Retail, Concessions and Conferencing.

• Supervised all aspects of daily operations for this 121-unit extended stay hotel.
• Improved occupancy rate from 73% to 96%, representing a $200,000 annual revenue increase, through the following initiatives: o Extended office hours and offered after-hour appointments. o Developed relationships with.
• Provided comprehensive on-the-job training for all employees.
• Ensured accurate weekly payroll and prepared accounts payable (A/P) for the corporate office.
• Led the hotel to achieve the “Property of the Month” award (April 2002).

Greater Philadelphia Area

• Oversaw daily operations of two food courts, consisting of nine corporate franchises, in a major mall.
• Coordinated the opening of three units: Kelly’s Cajun Grill, Popeye’s Chicken, and Sbarro Express.
• Led an under performing unit to achieve a 15% sales increase through promotions and customer service.
• Transitioned to self-production in order to lower costs while improving inventory efficiency.