Sam Redner Email & Phone Number

Ottawa, Canada Area

Ottawa, Canada Area

 This position involves server and client side quality assurance testing of multiple products in the Unified Communications space. These server products are based on JAVA platforms utilizing NGINX and Cassandra/MySQL/PostgreSQL databases while clients reside on Apple’s IPad/IPhone devices. The Agile Sprint software development approach is used to increase the speed and flexibility of bringing products to market:- Team lead a multi-site/multi server application verification team with resources in three countries- Develop and implement IT verification test strategies to ensure products meet stated development objectives resulting in 9000+ test cases executed and 1000+ defects found in calendar year 2016 across 3 server applications- Mentor team members and development training plans to improve skill set of the team to meet team objectives- Set priorities, delegate daily team workload, monitor output of team members and perform performance appraisals- Use project management tools (Jira) to monitor output, track tasks to closure and report progress to management- Encourage continuous improvement thru the development of best practices - Write technical specifications and documentation- Co-operate and collaborate closely with design, product line management and client teams to facilitate resolution of software issues.- Provide solution demonstrations to various management, design and client teams on a monthly basis to show progress in the development of the product and promote knowledge sharing and cross training of team members- Budget manpower and software/hardware purchases required to achieve team expectations- Maintain technical currency through on the job training, technical forums, internet searches and peer discussions- Report weekly to management teams on status and progress of deliverable's

 Customer Trials and Support of Nortel’s Internet Protocol Multi-Media Server (IMS) solution utilizing IBM’s Blade Center and Motorola’s VSE Linux based platforms. Responsibilities included main contact for customer software, hardware and configuration issues for the IMS core, Home Subscriber System (HSS) and Wireless Mobility Gateway (WMG) platforms. Performed interoperability testing with other wireless mobile vendors to ensure conformance to 3rd Generation Partnership Project (3GPP) specifications including 3GPP2 and TISPAN specifications with Wireless LAN, CDMA and Wire-line networks:- Review design and customer feature requests, Technical and Functional specification documents and setup VoIP environment with the appropriate network components to facilitate testing- Manage and track testing activities- Test case execution, verification and problem reporting including environment health check, system confidence check- Verify test cases, analyze and evaluate results and discrepancies, record and file “proof of test” reports- Open customer problem reports; monitor, update and close as required- Status Reporting including updating Project Leader with status of test cases, important issues, health checks, confidence testing, and sign-off for Readiness Assessment

 System Validation at a solution level for Nortel’s Succession CS2000 VoIP platform on loads SN05 thru SN10. Performed several team lead test roles including stints in the Carrier Robustness program, International IP Packet Trunking Solution and the Geographical Survivability solution. Lab hardware included Nortels DMS Xa-Core, Compact 3PC and Versatile Service Engine (VSE) all running Succession loads:- Executed test cases and observed results while manipulating hardware and software components to verify application robustness- Researched standards and documents to ensure implementation compliance- Performed root cause analysis of any issues resulting from customer reports- Provide Product Verification reports and analysis of application readiness- Accurately capture and communicate issues encountered during each release. These issues are documented, presented, investigated and tracked to closure.- Knowledge sharing amongst peers and support team members by providing effect assistance and/or guidance when required- Produced documentation and diagrams to explain lab setup and how components inter-work

 This position centered on the verification of Nortel’s Broadband Signalling Transfer Point and Universal Signalling point (USP) from a nodal perspective. The software and hardware served as a platform for ANSI and ITU Common Channel Signalling protocols. Test areas involved SS7 sub components MTP, SCCP and TCAP at a nodal level:- Review and provide input for feature specifications and other technology areas. High level design and Functional Description reviews and provided input- Member of a team that developed the Universal Signalling Point (USP) thru conception to deployment. This device acted as a Signalling Gateway for IP to SS7- Team lead the test effort for the introduction of ITU 14 bit and China 24 bit feature introduction over IP/ATM high speed links and M3UA/SCTP protocols- Preparation of test strategies, test plans and test case suites. Evaluate the proposed test approach in terms of possible alternatives, improved approaches, quality and reusability- Co-ordinate the setup of the required lab environment and the weekly/daily execution of test cases to validate functionality and conformance to CCITT (q.7XX) and ANSI (T1.111.x) standards- Analyze test scenarios for correct operation and worked with design groups to expose problem areas

 This position involved two parts: 1) Maintenance of Bell Canada’s telephony network with a focus on local and toll network switching. Activities included maintenance, installation and software deployment using Nortel’s Digital Multiplex Switching (DMS) technology. 2) As part of Bell Canada International I was on-loan to Nortel Network’s in a consulting role to assist with the deployment of telephony networks for their major customers:- Performed routine maintenance of local and toll telephony switching systems including investigation of customer issues and complaints- Monitor logs, alarms and operational measurements and investigate and correct any issues encountered- Ensure systems patched current, software backup performed and archived. Upgrade system software when new releases became available- Performed all necessary telephone switching lab maintenance and equipment set-up (including laying cable, switch upgrades, changing of cards, etc)- Provided consultation services to Nortel to assist them with the deployment of their digital switching systems in major customer networks- Develop timelines and organize resources for the installation and commissioning of new hardware