Sam S. Email & Phone Number

Big Sky, Montana

- Portfolio Management: Management of a real estate and asset portfolio, ensuring optimal performance and client satisfaction.- Financial Analysis: Conduct financial analysis, budgeting, and forecasting to maximize property value and return on investment.- Operational Excellence: Implement quality practices in property management, including proactive maintenance programs, efficient vendor management, and quality solutions to enhance property value and guest experience.- Client Relations: Cultivate strong relationships with clients, addressing unique individual needs and providing personalized property management services to exceed expectations.- Strategic Planning: Develop and implement strategic plans to optimize property efficiency and performance.

Alagnak River, Bristol Bay, Alaska

-Operational Leadership: Directed daily operations of a premier fly fishing lodge in Alaska, ensuring high standards of service and client satisfaction.-Team Management: Led a team of 12+ staff, including guides, hospitality personnel, and administrative support, creating quality experiences, training, and performance management.-Strategic Planning: Developed and executed strategic plans to enhance guest experiences, streamline operations, and increase profitability, contributing to growth in annual revenue.-Guest Relations: Cultivated exceptional guest relationships through personalized service and attention to detail, resulting in repeat client rates-Logistics & Coordination: Oversaw logistics for fishing trips, including equipment management, transportation, and, ensuring a seamless experience for guests-Financial Oversight: Managed budgeting, and achieved cost savings through efficient resource allocation and vendor negotiations

Alagnak River, Bristol Bay, Alaska, United States

- Demonstrate communication skills, field knowledge and attention to detail while creating experiences for clients on off-grid, remote fly fishing trips

Oxford, Ohio, United States

- As a Natural Areas Associate at Miami University, I played a pivotal role in the conservation and management of the university's natural areas. Conducting regular improvements, I monitored the ecological health of these areas and assisted in the improvement of the natural areas department.- Participated in the development and implementation of land management plans, focusing on invasive species control, habitat restoration, and trail maintenance and development.- Supervised and coordinated volunteers, interns, and student workers, ensuring their safety and providing guidance to achieve project objectives.

Greater Columbus Area

- Communicate the value of inventory management- Supporting business to business sales- Administer procurement functions- Coordinate resources to respond to customer supply chain needs

Granville, Ohio, United States

As a Hospitality Specialist, I was dedicated to providing exceptional guest service and ensuring smooth, efficient operations within a fast-paced hospitality environment. I was responsible for managing guest relations, addressing concerns, and delivering personalized service to meet and exceed guest expectations. My role included overseeing daily operations, coordinating with multiple departments, and ensuring seamless guest experiences.I actively promoted services, assisted with reservations, and provided tailored recommendations for guests to enhance their stay. By resolving guest issues promptly and maintaining a welcoming environment, I helped foster customer loyalty and positive reviews. My focus was always on delivering high-quality service while maintaining strong communication and organizational skills to ensure operational success.Key Responsibilities:- Greeted and assisted guests with check-in/check-out, ensuring a seamless experience.- Addressed guest inquiries, concerns, and complaints in a timely and professional manner.- Coordinated with multiple departments to ensure all guest needs were met.- Promoted and upsold additional services and amenities to enhance guest satisfaction.- Maintained accurate records of guest interactions and feedback.- Monitored guest satisfaction levels, implementing solutions to improve service quality.

Bachelor'S Degree, Organizational Leadership

High School Diploma