Sam Sharma Email & Phone Number

RETAIL OPERATIONS STRATEGIST & PERFORMANCE OPTIMIZERMy core strength lies in transforming retail operations to drive top and bottom-line growth. With over two decades of experience in multi-store management, I've consistently delivered results by optimizing performance, enhancing customer experience, and developing high-performing teams across 20,000+ stores.As the Director of Store Operations at Dollar General Corporation, I spearhead strategic operational planning and execution, focusing on maximizing revenue and margins. My expertise in leveraging data analytics to identify improvement opportunities has led to significant achievements, including a 210-basis point in-stock improvement post-COVID and unlocking $300M in sales opportunities.I'm passionate about developing leaders and creating a culture of operational excellence. My approach combines strategic insight with hands-on tactical execution, ensuring that high-level goals translate into tangible results at the store level. I've reduced store manager turnover from 50%+ to < 9% and moved operating performance from the lowest 30% to top ranks for two consecutive years.🔷 AREAS OF EXPERTISEStrategic Planning • Operational Excellence • P&L Management • Data Analytics • Process Improvement • Inventory Management • Labor Optimization • Customer Experience Enhancement • Leadership Development • Cross-Functional Collaboration🔷 CAREER HIGHLIGHTS• Enhanced top and bottom-line impact of store-level annual strategic plans• Reduced backstock in store receiving rooms by 6% companywide• Raised rate of stores scanning out of stock and overstock by 4x• Unlocked $300M in sales opportunities through inventory accuracy improvements• Propelled pricing efficiency by 31% while improving accuracy• Captured an additional 2% in fuel sales of 324M gallons by crafting regional pricing strategies🔷 OUTSIDE THE OFFICEWhen I'm not optimizing retail operations, I enjoy staying current with the latest business analytics trends and mentoring aspiring retail leaders. I'm also an avid supporter of community engagement initiatives that align with our corporate values.🔷 LET'S CONNECTI'm always eager to discuss retail innovation, operational strategy, and leadership development. If you're interested in exploring how we can drive retail excellence together, let's connect!