Sam Silberman Email & Phone Number

Los Angeles, CA, US

Los Angeles, CA, US

Westlake Village, California, US

• Managed go-live phase, overseeing the successful deployment of 2 Salesforce instances for 100+ active users
• Collaborated with Salesforce/Oracle consultants to align flows & synchronize sales data import process between Oracle, MuleSoft, and Salesforce
• Performed User Acceptance Testing to ensure seamless integration and functionality with inbound/outbound change sets
• Orchestrated Salesforce integration across marketing, finance, customer service, HR, executive, & sales teams, optimizing companywide processes and leveraging its benefits across departments
• Conducted ongoing hands-on sales enablement training sessions for 55+ sales representatives and territory managers during national sales meetings to enhance team performance
• Collaborated closely with executives to conduct in-depth business analysis, identifying areas for process automation and improvement

San Diego, CA, US

• Oversaw product importation process and tested CPQ configurations in UAT/Production with various price books/discount tiers
• Reviewed third-party forecasting tools and performed qualitative analysis to find which tools best fit business requirements
• Configured & designed page layouts with various record types
• Reviewed workflow/process builder/approval processes and provide internal analysis
• Updated/maintained products by gathering requirements from stakeholders, importing/updating into UAT, testing quotes/discount tiers with the requester, and deploying to Production
• Conducted Security Alerts Review & System Maintenance checks to ensure a secure Salesforce environment

Los Angeles, California, US

• Conducted investment research, reporting, and analysis to prepare client financial plans
• Oversaw creation & implementation of workflows, reports, and procedures in Salesforce to improve efficiency
• Monitored investments and provision of recommendations based on current market trends
• Analyzed financial projections, profitability analysis, and resource planning to drive business revenue
• Created detailed financial reports in excel utilizing VLOOKUP, pivot tables, and formulas

Woodland Hills, CA, US

• Developed, implemented, and reviewed operational policies & procedures with stakeholders to improve Salesforce Cloud
• Generated simple & complex reports & dashboards in Salesforce based on current business needs
• Maintained Salesforce Cloud to ensure content updates, debugging, account administration, and system usability
• Gathered requirements and designed solutions in Salesforce via custom objects, workflows, & processes
• Configured Salesforce Cloud by creating record types, page layouts, assignment/validation rules, queues, profiles, and reports

• Sold $6.3 Million in Residential Real Estate
• Networked and negotiated with attorneys/estate administrators to propose renovation strategy
• Assessed properties with contractor to create line item bid and proposal for attorney/administrator to review
• Created in-depth marketing campaigns in Salesforce prior to negotiating and closing the sale on renovated properties
• Collaborated with sales team to solicit feedback and improve procedures within Salesforce to boost productivity

• Created and maintained user profiles, workflows, reports, and dashboards in Salesforce
• Set permissions for users using Field-Level and Object-Level security best practices
• Implemented solutions to resolve system errors and data issues to avoid subsequent effects on marketing/sales team
• Trained employees/end users on the Salesforce Lightning experience and other CRM tools/applications
• Utilized SOQL query language to collect information and manage data while gathering requirements

• Enforced clubhouse/pool/tennis court/playground rules to members and guests
• Coordinated reservations and holiday events
• Property maintenance, balance pool pH and chlorine levels
• Open/close property

Northridge, CA., US

• Managed Salesforce users, profiles, roles, permission sets, and other administrative responsibilities
• Created in-depth marketing campaigns while monitoring analytics and engagement using detailed reports
• Imported/Exported/Updated data files containing custom objects with Data Loader & Data Import Wizard

Encino, California, US

Posts: Cabrillo Way Marina, Michael's Village, and Palisades Jewish early childhood center. Special Events: FIDM Fashion Show, LA Jewish Film Festival

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

Associate Of Science (A.S.), Business Administration And Management, General