· Worked with department representatives to develop internal audit checklists for regulatory compliance.· Organised stakeholder engagement sessions with the department's HODs.· Coordinated and organised Senior Management meetings. Prepared presentation materials, note-taking and ensured timely follow-up to the matters arising.· Prepared and issued Terms of Reference (TOR) to the committee members. Initiated the set-up and provided administrative support to the Total… Show more · Worked with department representatives to develop internal audit checklists for regulatory compliance.· Organised stakeholder engagement sessions with the department's HODs.· Coordinated and organised Senior Management meetings. Prepared presentation materials, note-taking and ensured timely follow-up to the matters arising.· Prepared and issued Terms of Reference (TOR) to the committee members. Initiated the set-up and provided administrative support to the Total Workplace Safety and Health Council (TWSHC). · Developed department-level policies, workflows and in-house QA training materials.· Coordinated with external trainer on the internal auditor training programme.· Interpreted new regulations and provided a list of recommended documents and internal processes for compliance purposes.· Acted as a liaison between the hospital and MOH officer to develop a matrix of Performance Indicators to meet National Standards. · Promoted both cyber safety and data protection practices as a cyber security ambassador. Show less

· Coordinated several successful company events, which involved logistical planning, venue booking, and ensuring smooth operations during the event, resulting in a positive impact with an expected turnout of 75% of hospital staff, and the turnout exceeded expectations. · Managed DMS access permissions and provided technical support to all users.· Conducted onboarding orientation for new employees.· Organised and conducted in-house internal auditor training. Performed… Show more · Coordinated several successful company events, which involved logistical planning, venue booking, and ensuring smooth operations during the event, resulting in a positive impact with an expected turnout of 75% of hospital staff, and the turnout exceeded expectations. · Managed DMS access permissions and provided technical support to all users.· Conducted onboarding orientation for new employees.· Organised and conducted in-house internal auditor training. Performed training evaluation to enhance the effectiveness of the programme.· Developed department-level policies and procedures, and in-house training materials which include handouts, videos, presentations, checklists, roles play scripts and quizzes.· Reviewed policies and workflows to ensure compliance with international standards and local regulatory requirements.· Maintained in-house WSH and Non-WSH legal registers.· Assisted the DPO office to review and assess all internal and external data requests related to PDPA.· Coordinated and led internal integrated audits to meet both international and local standards, which included preparing customised audit checklists, audit reports and follow-up actions.· Developed and implemented Sengkang Health DMS (Microsoft SharePoint). Show less

· Planned and carried out bi-yearly integrated ISO Internal Audit. (Total of 65-75 local and overseas projects per annum)· Achieved full compliance to ISO certification audit conducted by BCA with zero non-conformity for 4 consecutive years.· Conducted regular in-house ISO project management & documentation training.· Initiated the development and implementation of the corporate intranet to maintain the overall Quality database, and ensure proper and efficient… Show more · Planned and carried out bi-yearly integrated ISO Internal Audit. (Total of 65-75 local and overseas projects per annum)· Achieved full compliance to ISO certification audit conducted by BCA with zero non-conformity for 4 consecutive years.· Conducted regular in-house ISO project management & documentation training.· Initiated the development and implementation of the corporate intranet to maintain the overall Quality database, and ensure proper and efficient documentation of projects. Show less

• Planned, coordinated and led internal and external audits.• Led as the team head for the ISO 14001 certification working committee and successfully achieved certification in Dec 2007.• Facilitated the external site audit, thereby successfully obtaining the export permit and product certificate of the “Standard Organization of Nigeria Conformity Assessment Program” on 16 April 2007.

• Liaised with suppliers and respective departments on product quality issues as well as handled local and overseas customer correspondences.• Provided product technical support/customer service by attending to customer complaints through phone calls, emails, and walk-ins.• Document controller for customer complaint forms and product warranty cards.• Conducted trial testing for new product launches and analysed customer feedback.• Liaised with PSB & HSA for… Show more • Liaised with suppliers and respective departments on product quality issues as well as handled local and overseas customer correspondences.• Provided product technical support/customer service by attending to customer complaints through phone calls, emails, and walk-ins.• Document controller for customer complaint forms and product warranty cards.• Conducted trial testing for new product launches and analysed customer feedback.• Liaised with PSB & HSA for material testing and international standard compliance.• Conducted on-site validation and coordination of QMS for Pigeon Group located in Malaysia, Vietnam, Bangkok, and Jakarta.• Assisted R&D manager in materials testing.• Coordinated company half-yearly top management review meeting and assisted the Managing Director in QMS planning.• Attended a meeting held by the Ministry of Health Malaysia on the Code of Ethics for Infant Formula. Show less