Sam Sprague Email & Phone Number

Las Vegas, NV, US

San Diego, California, United States

San Diego, California, United States

• Directed the team and day-to-day operation, which included all aspects of the guest experience, cake production, brand and merchandise presentation, local marketing work environment, P&L management and inventory control.
• Opened second company owned bakery in San Diego Market. Managed in five different bakeries in the market prior to construction completion.
• Screened and interviewed applicants utilized CareerPlug.
• Managed a team of up to 25 employees. Coordinated special event participation with local businesses, schools, and other community organizers.
• Identified qualified candidates through our ATS.
• Managed all controllable expenses, including labor, COGS, maintenance and supplies.

Escondido, California

• Managed day-to-day operations for FOH including but not limited to: introducing draft and bottle beer menu changes, hiring and scheduling FOH employees, and updating social media accounts.
• Identified qualified candidates through our ATS.
• Screened and interviewed applicants that applied through Taleo.
• Helped with employer branding through Instagram to attract talent.
• Planned and directed multiple beer festivals with an average of 700 customers on-site
• Rebranded cocktail area into lounge seating area which increased weekly sales by 10%

San Diego, California, United States

• Managed daily operations for both FOH and BOH employees, including but not limited to: enforcing restaurant standards and policies, ensuring a high quality of service and overall guest experience, and managing inventory.
• Interviewed and hired for both FOH & BOH personnel.
• Created rotating schedule for employees to boost morale.
• Implemented forecasting model to improve inventory management capabilities, which led to fewer stock outs on most popular products.
• Developed legitimate craft beer program. Educated and trained staff about craft beer space and introduced hundreds of local craft beer products.

San Diego, California

• Assisted in the recruitment of over 250 employees with direct responsibilities over the busser/food runner program and retention.
• Essential part of opening team for the largest seated restaurant in southern California. Developed busser training manual and closing procedures for managers.
• Negotiated competitive contracts with pest control, valet services, and landscaping maintenance companies.
• Managed 60+ employees daily and conducted all nightly reports and audit to ensure accuracy of daily sales revenue.

Honolulu, Hawaii

• Rebranded venue: changed uniforms, wine list, and food & drink menu bringing down pour cost by 10%; changed happy hour into a midweek reverse happy hour increasing sales on Sunday through Thursday by 124%, 61%, 8%.
• Created weekly schedules, conducted monthly inventories, directed general bar operations, created standard operating procedures, and maintained a sufficient labor budget
• Served as “Manager on Duty” for all Food and Beverage outlets including Room Service, Culinary, and the Pool (~120 team members) while concurrently managing The Study

Master Of Education - Med, Elementary Education And Teaching

Bachelor Of Arts (B.A.), Philosophy & Ancient Greek

Activities and Societies: Honors: Eta Sigma Phi (Classics Honor Society) Member of the Varsity Football team in 2004-2005