Sam Taleb Email & Phone Number

Hamilton, Ontario, Canada

Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

• Assist clients with routine account-related requests such as: Funds transfers, automatic funds transfers (AFTs), stop payments, bank deposit products and service charges, ATM and debit Card usage and limits, checking.
• Cross-sell bank products and services based on client needs, in accordance with the bank’s program standards. Products such as checking and savings accounts, mortgages, mutual funds, RRSP’s and TFSA’s, credit cards.
• Research and resolve customer problems, acting as the client liaison between other bank departments when necessary.
• Evaluate client requests for service charge refunds and process necessary paperwork to refund client service charges as necessary.
• Ensure and maintain excellence in front-line coverage to greet and assist walk-in clients and cover the phones.
• May input, maintain and/or delete ATM and Debit Cards within the system.

• My role as a men’s clothing advisor was to assist and guide men towards the clothing that helps best represent them.
• My goal was to build a bond of trust with each client, helping him develop his personal style, advising him on additions to his wardrobe, making sure he can be confident that he is properly attired for every.
• Follow up with each and every customer 3-4 weeks after they have bought merchandise, about their shopping experience and their level of satisfactory with the merchandise.
• Made appointments with clients to come in for a measuring and for new product arrival.
• Made calls to clients for special events taking place at the company.
• Kept a file of clients’ preferences and needs for future references.

• Expert with all operating systems and technical support for all devices: iOS (apple), Android OS, Blackberry OS and Microsoft OS.
• Provided outstanding customer-related support on and off the job.
• Issued ticket numbers after consulting various technical support departments regarding issue escalations.
• Responsible for training new employees on opening and closing procedures and effective techniques to sell.
• Provided feedback to District and store manager as well as to the company regarding weekly sales, individual employee sales, and customer feedback and/or requests.
• Built an outstanding amount of clientele for the company over the course of six months, and more clientele during the course of two years through customer satisfaction and through advertisement of the product.

• Supervised product inventory; verify quantity and quality of product received.
• Managed full and part time schedules of employees and other personal issues.
• Supervising all daily functions of store activity to ensure full and effective customer service.
• Maintaining a respectable friendly relation with co-workers.
• Top seller in the store. Responsible for employees meeting daily targets/sales as well.
• Coaching staff as required, while maintaining personal goals.

Bachelor'S Degree, Psychology

Certificate In Mutual Funds Of Canada