Sam Tomson Email & Phone Number

England, United Kingdom

Using both my vast experience and love of both photography and videography, I started to create content for social media platforms alongside my role at Microsoft which then rapidly grew throughout 2020 lockdown when I was able to focus on engaging and bringing together a community with similar passions for various pop culture fandoms. Over the years I have.

Reading, United Kingdom

• Business Development Manager working within the Microsoft Surface Commercial team, enabling Partners to optimise their pipeline and provide access to the necessary resources to actively grow their hardware and software.
• Manage and support current Microsoft Partners and E-tailers.
• Analysing current pipeline status with a number of registered deals, enabling Partners access to resources that will assist on forecasting and closing the deal.
• Working with Global Authorised Device Resellers to grow their Microsoft Surface proposition and driving further opportunities within the customer.
• Increase sales for Microsoft Partners across multiple products and services.
• Delivering both virtual and in-person training on a variety of Microsoft hardware and software solutions such as Surface devices, M365 and Autopilot.

• Aligned to and responsible for visibility and growth of the Nokia Mobile brand within Dixons Carphone consumer retail and development of vendor upskilling programmes.
• Collaborated with Carphone Warehouse to gauge their needs for an inclusive engagement programme, developed and implemented a 6 month social media proposal to drive interactions with our training application and.
• Developed and implemented a 3 month social media training programme in partnership with Google to promote and train Retail Professionals on the Google Family Link App, linking that back to Nokia devices and tracking.
• Instrumental in the design of Gamification training, regionalised and delivered to key device sellers in Philippines, Southeast Asia. Utilising data from these call centres, I was then able to produce a ROI report to.
• Attended weekly meetings at Carphone Warehouse HQ (Acton) to analyse device sales, identify areas of improvement and implementation of upcoming marketing and promotional activity. This information was then used to.
• Planned, budgeted and delivered major calendar events such as CPW Peak Conference, Regional/Divisional Manager conferences and various Call Centre activities, completing all relevant Risk Assessments and working.

Midlands, United Kingdom

• Established the foundations of a returning name in mobile with the launch of both new smart phone technology and the redesign of old classics.
• Creating awareness and advocacy of a returning brand, collating feedback from product performance and insight on what could be improved.
• Meticulous time management and journey planning to ensure equal time distribution and support between both registered companies and individual stores.
• Building and maintaining strong relationships with Regional Management, Store Management and RSP's from an estate of 50+ stores at any one time.
• Utilising strong relationships in store to maintain brand compliance.
• Reactively identifying fluctuations in store performance and tailoring a training plan to stabilise and improve this over a set period of time.

Midlands, United Kingdom

• Improving the retail experience for both customers and employees, focusing on 4 key accounts - Windows, Office, Surface and Xbox within a number of retailers.
• Meticulous time management and journey planning to ensure equal time distribution and support between each store.
• Building and maintaining strong relationships with influential management and RSP's from 20+ stores at any one time.
• Proactively identifying fluctuations in store performance and tailoring a training plan to stabilise and improve this over a set period of time.
• Heavy presence on social media to engage and interact with Active Sellers, Evangelists and Store RP’s, building relationships and addressing and issues/questions that may arise.
• Proactively delivering training content for product launches and campaigns.

West Midlands, England, United Kingdom

• As a Microsoft Elite Ambassador I improved brand advocacy for Windows, Office, Surface and Xbox within my store which was heavily competitor-focused, restoring balance and hitting KPI's set by both Head Office and.
• Progressed from a Christmas temporary contract to Microsoft Elite Ambassador within 3 months of employment.
• Provided regular updates via social media (Yammer) on key wins and outstanding performance in store which was visible to Senior Level Executives.
• Chosen to be the stores Microsoft Specialist, which entailed colleague training on both software and hardware, as well as organising and delivering training events outside of working hours.
• Created learning resources and delivered product training.
• Take responsibility of the Computing Department, ensuring that it is compliant to store plans, including all merchandising and advertisement of key weekly deals.

West Midlands, England, United Kingdom

Tamworth, United Kingdom

• Developed important leadership skills as part of a team, planning and organising the daily duties and then delegating them where necessary.
• Carrying out daily duties, while demonstrating the ability to multitask to ensure safety and wellbeing of guests.
• Strong communication skills between other colleagues/supervisors/managers.
• Problem solving in a swift yet calm manor to ensure that the issue is dealt with properly.
• Ability to work in all weathers, as this is an outdoor role with plenty of walking and being on your feet throughout the day.

Ba Honours Degree, Contemporary Creative Practice: Photography, Second Class Honours Upper Division (2:1)

Foundation Degree, Digital Media Production: Photography, Distinction