Online resale store owner with listings available for sale on various eCommerce platforms including Poshmark, eBay, Mercari, Tradesy, and Amazon.

•Welcome Kiawah property owners and their guests to the Sandcastle.•Process new member accounts and update existing member information.•Collect fees for facility usage and post to appropriate accounts.•Provide orientation to volunteers, caterers, and patrons using the facilities.•Assist in the maintenance of records, contracts, events, and reservations.

•Report to Director of Business Development•Monitor and operate multi-line phone system by answering and transferring calls to othercorporate staff members•Arrange and coordinate service/supply request from customers and Account Managers•Manage and process new product and service orders•Work directly with financial service providers on credit applications and equipment leasing. Negotiate the best rates for customers and company. •Complete weekly Accounts Payable activities including processing of checks and invoices•Boost team moral with vision casting, event planning, and internal communication blasts•Create training schedules for new sales team members and provide software and company culture training as needed.

•Managed rental of and catering for 1300 square feet of banquet/meeting space•Generated Banquet Event Orders for clients and hotel department heads via Hotel SalesPro•Assisted Area Director of Sales and Sales Account Executives with building group blocks into the OnQ reservation system, inputting rooming lists, group maintenance, and final billing•Responded to client inquires promptly and with excellent level of customer service

•Oversaw front desk operations and supervised team of 10 Guest Service Agents for 153 room hotel•Scheduled front desk staff and placed orders for gift shop sundries and guest amenities•Displayed proficiency in Hilton OnQ PMS and HSI POS computer systems•Promoted Hilton HHonors rewards program and recognized guest loyalty to brand•Created and implemented VIP of the Day program to honor members•Cross trained in Night Audit, Housekeeping, Room Inspections, Food and Beverage, basic Accounting

•Processed daily arrivals and departures for guests while monitoring multi-line phone system•Created standard operating procedures for courtesy room calls and desk restocking

•Completed end of day reports, counted safes, executed night audit according to accounting procedures•Knowledgeable about park and local history, hiking trails, and area landmarks; made recommendations to guests based on their timeline and interests

•Utilized Agilysys VisualOne PMS and NCR Aloha Restaurant POS software to complete daily duties including guest arrival/departure, food and beverage service, final billing•Served breakfast, lunch, dinner, and porchside cocktails/appetizers to guests; knowledgeable about beverage pairings and opportunities to upsell specialty menu items

•Digitized historic newspaper clipping files in City Planning subcategory •Bookmarked and applied OCR to digital copies using Adobe 10•Recorded daily journals of project progress •Reported to library staff for instruction in proper clipping care and scanning procedures

•Reshelved collection assets according to the Library of Congress system •Utilized computer system to process items, monitor patron accounts, and perform reference services

•Supported co-workers by maintaining a daily log of events •Communicated with campus departments through computerized work requests and telephone •Assisted with facilities and maintenance services during busy hours

•Guided parents and children through 7 permanent exhibits while maintaining safety levels and museum floor contact with co-workers•Explained membership program and actively sold the opportunity to guests•Familiarized self with museum history and age-appropriate educational principles of each exhibit

•Participated in leading initiative games, recreational activities, and dining hall procedures•Taught and prepared age specific camp curriculum to students ages 5-17•Supervised campers during pool, craft, and meal time •Treated minor cuts and bruises with first aid •Encouraged other camp staff with letters of affirmation and words of praise