Sam Unger Email & Phone Number

Greater New York City Area

Helped customers with any issues they had, spoke with customers about products and their experience with it. Enhanced the aesthetic appeal of walkways, counters, and in-store displays.• Customer service – communicated to customers about product. Answered in person and phone call questions to give customers information. Provided a very positive experience in day-to-day services, resulting in a reputation for delivering great customer service.• Customer Retention – Successfully built and… Show more Helped customers with any issues they had, spoke with customers about products and their experience with it. Enhanced the aesthetic appeal of walkways, counters, and in-store displays.• Customer service – communicated to customers about product. Answered in person and phone call questions to give customers information. Provided a very positive experience in day-to-day services, resulting in a reputation for delivering great customer service.• Customer Retention – Successfully built and deepened positive working relationships with customers. Resulting in higher retention and satisfaction• Reporting – organized, processed and reviewed warranty claims made by customers.• Display design – Created in-store displays of goods for department. Placed products in-store that were visually appealing to consumers.• Problem Solving – Professionally handled escalated requests in person, insuring that issues were resolved both promptly and thoroughly. Show less

Greater New York City Area

Organized and created plans to meet company goals that resulted in a higher customer retention and satisfaction.• Led groups of students ages 7-13 through outdoor activities and exploration in Central Park• Organized and executed lesson plans and activity time for groups• Communicated with program Director and parents about student progress and behavior