Key Duties and Responsibilities as Operations and Hospitality Manager: Areas of Responsibility includes:• Client Relations • Client leasing contracts, Vendor Contracts and Payments• Managing the Operations of Accommodation, catering, laundry, Housekeeping, security, HSE departments• Marketing Assistance & Leasing• Procurement of materials from approved suppliers• Budgeting and planning the finances as per approved budget• Monthly MIS & KPI… Show more Key Duties and Responsibilities as Operations and Hospitality Manager: Areas of Responsibility includes:• Client Relations • Client leasing contracts, Vendor Contracts and Payments• Managing the Operations of Accommodation, catering, laundry, Housekeeping, security, HSE departments• Marketing Assistance & Leasing• Procurement of materials from approved suppliers• Budgeting and planning the finances as per approved budget• Monthly MIS & KPI reports to Management• Monitoring Utilities and implementing cost control measures• Monitoring vendors and staff’s performance• Liaising with government authorities like Zones Corp, Civil defense, ADFCA, AD police etc. • Handling clients and vendor’s meetings• Tallying the clients & vendors invoice and sending it to the finance team• Supporting the HR by sending the, recruitment list, attendance and overtime to HO Show less

Shangri-La hotel I Pre-Opening Oct 2005-Aug 2008 Assist .Room service & Restaurant Reservations Manager: Muscat, OmanReporting to: EAM’s F&B Director• Plan and organize special Balcony dinner and Romantic dinner.• Updating the Performance Monitor and striving hard to achieve higher targets.• Planning for the Room service promotions with the help… Show more Shangri-La hotel I Pre-Opening Oct 2005-Aug 2008 Assist .Room service & Restaurant Reservations Manager: Muscat, OmanReporting to: EAM’s F&B Director• Plan and organize special Balcony dinner and Romantic dinner.• Updating the Performance Monitor and striving hard to achieve higher targets.• Planning for the Room service promotions with the help of DOFB.• Taking care of the Restaurant reservations.• Training the staff and building them as a Professional trainer.• Updating the TMS and sending the updated guest data base to the GM for his reference.• Staff training and promoting sales to increase revenue. • Responsible for making of Roistering, Vacation Plans and Scheduling of staff. Show less

Grand Hyatt Hotel Aug-2003 to Sep-2005Food & Beverage Personnel Dubai, UAEReporting to: Asst. Manager• Execute daily operations of managing the room service operations of the Hotel, serving welcome drinks, offering information pertaining to available services and… Show more Grand Hyatt Hotel Aug-2003 to Sep-2005Food & Beverage Personnel Dubai, UAEReporting to: Asst. Manager• Execute daily operations of managing the room service operations of the Hotel, serving welcome drinks, offering information pertaining to available services and facilities of hotel to the guests.• Assisted in increasing sales volume by providing excellent customer service. • Quickly gained a reputation as a leader, and acknowledgement for outstanding customer service.• Also managed and supervised the COFFEE SHOP operations AND also served as BAR IN CHARGE. Performed inventory of all food, liquor, beer/wine, glassware, and other items. Show less

Radisson Hotel Aug-2002 – Jun-2003Food & Beverage Assistant New Delhi, IndiaReporting to: Captain/Team Leader• Successfully increased guest satisfaction level by remaining easily accessible and attentive to guests.• Perform order intake for Food and beverages, prepared requisitions and ensured food is served as quickly as possible. Recommend house specials or described available types of beverages in an 86 covers… Show more Radisson Hotel Aug-2002 – Jun-2003Food & Beverage Assistant New Delhi, IndiaReporting to: Captain/Team Leader• Successfully increased guest satisfaction level by remaining easily accessible and attentive to guests.• Perform order intake for Food and beverages, prepared requisitions and ensured food is served as quickly as possible. Recommend house specials or described available types of beverages in an 86 covers Outlet. • Assisted customers with inquiries and complaints, satisfying specific needs while exceeding expectations. • Performed order intake for Food and beverages, prepared requisitions and ensured food is served as quickly as possible. Recommended house specials and describe available types of beverages. Show less