Sam Wagner Email & Phone Number

West Chester, Pa, Us

Douglassville, Pennsylvania, United States

As an Associate Account Executive at Healthworks, my role focuses on driving the company's growth strategy by supporting its vision and implementing targeted initiatives. At present, my primary focus revolves around building meaningful relationships with key stakeholders within hospitals and cardiology clinics across Pennsylvania, New Jersey, Delaware, and Maryland.Key Responsibilities:Strategic Vision and Execution: Collaborate with senior leadership to refine and implement growth strategies aligned with the company's objectives.Client Relationship Management: Develop and maintain strong relationships with hospital managers/directors, cardiologists, and other decision-makers to understand their needs and provide tailored solutions.Market Expansion: Identify opportunities for market expansion and penetration within the specified regions, leveraging industry insights and market trends.Business Development: Proactively seek out new business opportunities, initiate contact, and drive engagement to expand the company's client base.

Malvern, Pennsylvania, United States

As a Premier Client Account Manager, my responsibilities centered around nurturing and maintaining relationships with crucial clients, such as hospitals, healthcare providers, and medical facilities. I played a pivotal role in ensuring the seamless delivery of services, from initial enrollment to ongoing support. Collaborating closely with internal teams and stakeholders, I identified opportunities for growth within existing accounts while strategically expanding our client base. Swiftly addressing any issues or concerns raised by clients was paramount, requiring proactive problem-solving skills and a deep understanding of healthcare regulations, industry standards, and company policy. Additionally, I provided guidance and support to my team members, ensuring they were equipped to deliver exceptional service and support to our accounts, and trained various members in the department on Salesforce reporting.

Malvern, Pennsylvania, United States

As a Client Account Specialist, I was the primary conduit between Account Executives, Practices/Hospitals, and various internal departments. My focus included ensuring smooth communication and alignment of expectations across the board. From overseeing the enrollment and registration process for new physician offices and staff to conducting service calls for high-priority customers, I prioritized proactive engagement and support. Fielding inquiries from AEs and Practices/Hospitals, I acted as a point person for product and process questions, collaborating closely with operational teams as necessary. In addition to managing communication channels and providing prompt updates on patient processes, I played a crucial role in recording, analyzing, and reporting on interactions. As a subject matter expert, I also contributed to training initiatives for incoming representatives and provided valuable insights to leadership for optimizing departmental processes and client interactions.

Malvern, Pa

As a liaison between Account Executives (AEs), Practices, and internal departments, I ensured seamless communication and alignment with expectations. I facilitated the enrollment and registration process for new physician offices, hospitals, and staff, addressing inquiries and providing support on product knowledge and procedures. I handled all communication channels, including calls. chat, contact us, and emails, I managed inquiries, provided patient process updates, and promptly addressed concerns. Additionally, I maintained records, analyzed trends, and reported on AE and Practice interactions. Utilizing multiple systems, I conducted research and documented services efficiently to support the team's operations.

Oaks, Pennsylvania

As a Restaurant Team Member at Tropical Smoothie Cafe, I provided excellent customer service, prepared orders efficiently, and maintained a clean environment. I promoted menu items and upsold to enhance customer satisfaction and drive revenue. This role honed my interpersonal skills and attention to detail in a fast-paced setting.

Exton, Pennsylvania

As a Sales Intern, my responsibilities were geared toward driving revenue and supporting the sales team's objectives. This included conducting outbound sales and marketing calls and utilizing leads provided by the company to initiate customer engagement and cultivate relationships. Additionally, I played a pivotal role in assisting a top-producing agent within a collaborative team environment. In this role, I contributed to various aspects of the sales process to ensure efficiency and success. Through these experiences, I developed valuable skills in communication, sales tactics, and teamwork, furthering my understanding of the sales industry and preparing me for future endeavors in this field.

Downingtown, Pennsylvania

During my tenure as Shift Supervisor at Carmine's Parkside, I honed valuable skills such as team leadership, vendor management, inventory control, and customer service. Leading a team of up to 9 employees per shift helped me develop my delegation, communication, and problem-solving skills. Managing vendors and inventory enhanced my organizational and logistical skills, ensuring smooth operations. Additionally, resolving customer concerns bolstered my aptitude for conflict resolution and customer relationship management.