After discovering my passion for the Hospitality & Tourism industries and refining my knowledge and skills on both a practical and theoretical level at the University of Malaga; I spent some time at one of the UKs top rural hotels, Lime Wood, learning what it takes to provide a 5 star service in all areas. After graduating I joined the Reception team at B bou Hotel La Viñuela & Spa, one of Malaga's most distinguished rural boutique hotels. I worked closely with the Directors, sending monthy reports regarding customer reviews and review statistics. I have recently returned to Lime Wood to be the Training Manager for the Food & Beverage Team, guiding all the new recruits through the onboarding process and tracking progress. Fluent in Spanish & English.