Sam Webster

Sam Webster Email and Phone Number

Senior Project Manager @ Creative ITC
Banbury, GB
Sam Webster's Location
Banbury, England, United Kingdom, United Kingdom
About Sam Webster

An IT professional with 18 years’ experience working in an ISO-accredited (9001 and 27001) digital cloud services and transformation consultancy. A technical individual that has worked in Project Management since 2012 and senior PM roles since 2015. Building the project and professional services department based on PRINCE2 methodologies. Leading a complex program of multi-customer, cross-skilled digital projects, with over-lapping milestones, dependencies and delivery teams. Managing cross-functional teams to deliver successful outcomes within budget, on time and with the right people and skills involved. An excellent communicator, experienced in preparing proposal and project documentation. Regularly presenting timely and relevant information to stakeholders and business leaders to keep projects moving and people informed. An effective leader and a well-trusted colleague, able to build long-lasting and productive working relationships. Applying their experience to plan, lead and deliver large-scale digital projects for organisations with several thousand users across public and private industry sectors, growing a strong understanding of fast-paced changes in demands and the criticality of services to a client and their users. Currently studying for Agile Practitioner and Scrum Master certification.

Sam Webster's Current Company Details
Creative ITC

Creative Itc

View
Senior Project Manager
Banbury, GB
Website:
creative-itc.com
Employees:
153
Sam Webster Work Experience Details
  • Creative Itc
    Senior Project Manager
    Creative Itc
    Banbury, Gb
  • Creative Itc
    Project Manager
    Creative Itc Nov 2024 - Present
    Milton Keynes, England, United Kingdom
  • Hybrit Services
    Head Of Project Services (Pmo)
    Hybrit Services Apr 2023 - Aug 2024
    Weedon Bec, England, United Kingdom
    Following the acquisition of my previous employer, my role was changed to be responsible for setting up new department and establishing procedures for optimised project management and consultancy resourcing. Reporting to the business on projected and actual utilisation, escalating and optimising to best effect.Running an initiative with Sales to increase PM attach-rate. Delivering a new procedure for project quality review. Monthly project budget reporting to finance.The role was later made redundant, ending August 2024.
  • Brightcloud Technologies
    Head Of Professional Services And Projects
    Brightcloud Technologies Jun 2019 - Apr 2023
    Daventry, England, United Kingdom
    Responsible for developing and leading the consultancy arm of the business.Managed a wide program of multi-customer, multi-skilled engagements.Lead a team of consultants, project managers and external suppliers to deliver key outcomes.Oversaw a year-on-year increase in productivity and profitability.Closely involved in sales and scoping of PS engagements. Member of the Senior Operations Management Team - meeting monthly to cover business performance, risks, priorities, and strategy. Implemented a quality review system to enable continual improvement.
  • Brightcloud Technologies
    Project Operations Manager
    Brightcloud Technologies Apr 2015 - Jun 2019
    Daventry, England, United Kingdom
    Responsible for establishing and leading project delivery team based on PRINCE2 methodologies.Project managed larger engagements. Managed technical consultants whilst they were assigned to my projects.Managed other PMs and oversaw their project portfolio.Reported on project health to the board for 25-40 active projects.Established a “Project Pack” to deliver consistent project documentation with the aim of simplifying communication to technical and client stakeholders.
  • Brightcloud Technologies
    Business Operations Manager
    Brightcloud Technologies Sep 2012 - Apr 2015
    Daventry, England, United Kingdom
    Responsible for establishing and managing customer and service ‘on-boarding’ into the BAU support structure.Introduced a set of procedural flows to ensure consultancy engagements handed-over successfully into manage services.PRINCE2 certification achieved May 2013 to Practitioner level. Project Management experience gained in this role for several clients.
  • Brightcloud Technologies
    Service Level Manager
    Brightcloud Technologies Mar 2010 - Sep 2012
    Daventry, England, United Kingdom
    Responsible for Managed Services department and procedures. Lead between 12-20 technical engineers and service desk call handlers. Oversaw the customer support function, technical skills improvement, and service performance against published KPIs. Implemented and led Change Control procedure with focus on continual improvement based on ITIL approaches.Introduced a ‘reward for excellence’ scheme to encourage ownership of a task and customer satisfaction.Completed the Dale Carnegie Leadership Training for Managers.
  • Brightcloud Technologies
    Sevice Desk Team Leader
    Brightcloud Technologies Jul 2006 - Mar 2010
    Daventry, England, United Kingdom
    Responsible for Helpdesk function in Managed Services. Achieved an increase in ‘quick fix’ solutions through skills improvement on the non-technical team. ITIL v3 Foundation certification achieved.
  • Self-Employed
    Web And Media Developer
    Self-Employed 2003 - 2007
    Northamptonshire, England, United Kingdom
    Developed digital media and websites for customers in various sectors. Design consultancy in streamlining and optimising websites.Transition, change and migration planning.Training delivered where required.
  • Alliance & Leicester
    System Engineer - Online Applications
    Alliance & Leicester 2001 - 2003
    Leicester, England, United Kingdom
    VB script and bespoke software experience for online applications.Reconciliation tasks required a high level of attention to detail.

Sam Webster Education Details

Frequently Asked Questions about Sam Webster

What company does Sam Webster work for?

Sam Webster works for Creative Itc

What is Sam Webster's role at the current company?

Sam Webster's current role is Senior Project Manager.

What schools did Sam Webster attend?

Sam Webster attended De Montfort University.

Who are Sam Webster's colleagues?

Sam Webster's colleagues are Rhianne Newman, Finley Elms-Garner, Azaharul Islam, Steve Clark, Georgia Douglas, Shaun Donovan, Emma Call, Llb.

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