An IT professional with 18 years’ experience working in an ISO-accredited (9001 and 27001) digital cloud services and transformation consultancy. A technical individual that has worked in Project Management since 2012 and senior PM roles since 2015. Building the project and professional services department based on PRINCE2 methodologies. Leading a complex program of multi-customer, cross-skilled digital projects, with over-lapping milestones, dependencies and delivery teams. Managing cross-functional teams to deliver successful outcomes within budget, on time and with the right people and skills involved. An excellent communicator, experienced in preparing proposal and project documentation. Regularly presenting timely and relevant information to stakeholders and business leaders to keep projects moving and people informed. An effective leader and a well-trusted colleague, able to build long-lasting and productive working relationships. Applying their experience to plan, lead and deliver large-scale digital projects for organisations with several thousand users across public and private industry sectors, growing a strong understanding of fast-paced changes in demands and the criticality of services to a client and their users. Currently studying for Agile Practitioner and Scrum Master certification.
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Senior Project ManagerCreative ItcBanbury, Gb -
Project ManagerCreative Itc Nov 2024 - PresentMilton Keynes, England, United Kingdom -
Head Of Project Services (Pmo)Hybrit Services Apr 2023 - Aug 2024Weedon Bec, England, United KingdomFollowing the acquisition of my previous employer, my role was changed to be responsible for setting up new department and establishing procedures for optimised project management and consultancy resourcing. Reporting to the business on projected and actual utilisation, escalating and optimising to best effect.Running an initiative with Sales to increase PM attach-rate. Delivering a new procedure for project quality review. Monthly project budget reporting to finance.The role was later made redundant, ending August 2024. -
Head Of Professional Services And ProjectsBrightcloud Technologies Jun 2019 - Apr 2023Daventry, England, United KingdomResponsible for developing and leading the consultancy arm of the business.Managed a wide program of multi-customer, multi-skilled engagements.Lead a team of consultants, project managers and external suppliers to deliver key outcomes.Oversaw a year-on-year increase in productivity and profitability.Closely involved in sales and scoping of PS engagements. Member of the Senior Operations Management Team - meeting monthly to cover business performance, risks, priorities, and strategy. Implemented a quality review system to enable continual improvement. -
Project Operations ManagerBrightcloud Technologies Apr 2015 - Jun 2019Daventry, England, United KingdomResponsible for establishing and leading project delivery team based on PRINCE2 methodologies.Project managed larger engagements. Managed technical consultants whilst they were assigned to my projects.Managed other PMs and oversaw their project portfolio.Reported on project health to the board for 25-40 active projects.Established a “Project Pack” to deliver consistent project documentation with the aim of simplifying communication to technical and client stakeholders. -
Business Operations ManagerBrightcloud Technologies Sep 2012 - Apr 2015Daventry, England, United KingdomResponsible for establishing and managing customer and service ‘on-boarding’ into the BAU support structure.Introduced a set of procedural flows to ensure consultancy engagements handed-over successfully into manage services.PRINCE2 certification achieved May 2013 to Practitioner level. Project Management experience gained in this role for several clients. -
Service Level ManagerBrightcloud Technologies Mar 2010 - Sep 2012Daventry, England, United KingdomResponsible for Managed Services department and procedures. Lead between 12-20 technical engineers and service desk call handlers. Oversaw the customer support function, technical skills improvement, and service performance against published KPIs. Implemented and led Change Control procedure with focus on continual improvement based on ITIL approaches.Introduced a ‘reward for excellence’ scheme to encourage ownership of a task and customer satisfaction.Completed the Dale Carnegie Leadership Training for Managers. -
Sevice Desk Team LeaderBrightcloud Technologies Jul 2006 - Mar 2010Daventry, England, United KingdomResponsible for Helpdesk function in Managed Services. Achieved an increase in ‘quick fix’ solutions through skills improvement on the non-technical team. ITIL v3 Foundation certification achieved. -
Web And Media DeveloperSelf-Employed 2003 - 2007Northamptonshire, England, United KingdomDeveloped digital media and websites for customers in various sectors. Design consultancy in streamlining and optimising websites.Transition, change and migration planning.Training delivered where required.
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System Engineer - Online ApplicationsAlliance & Leicester 2001 - 2003Leicester, England, United KingdomVB script and bespoke software experience for online applications.Reconciliation tasks required a high level of attention to detail.
Sam Webster Education Details
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Multimedia Technology
Frequently Asked Questions about Sam Webster
What company does Sam Webster work for?
Sam Webster works for Creative Itc
What is Sam Webster's role at the current company?
Sam Webster's current role is Senior Project Manager.
What schools did Sam Webster attend?
Sam Webster attended De Montfort University.
Who are Sam Webster's colleagues?
Sam Webster's colleagues are Rhianne Newman, Finley Elms-Garner, Azaharul Islam, Steve Clark, Georgia Douglas, Shaun Donovan, Emma Call, Llb.
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1dionglobal.in
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Sam Webster
Greater London -
Sam Webster
Greater London -
Sam Webster
Non-Executive Director | Vice President For Strategy & Business Performance At Co-Op Group Nmc | Swimmer 🏊Greater Nottingham2nottinghamcity.gov.uk, futuresnn.co.uk
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