Operations And Account Manager, Wholesale
CurrentAs an Operations and Account Manager, I oversee critical functions that drive our wholesale business forward. My responsibilities include managing sales and purchasing activities and developing accurate forecasts to maintain optimal inventory levels. I ensure efficient and timely fulfillment of wholesale orders, from receipt to delivery, while optimizing LTL freight movements to control shipping costs and enhance delivery efficiency. I handle billing and invoicing for key accounts, maintaining strong relationships with over 30 clients and delivering exceptional customer service. I also strategize and execute pricing for new products and create and manage product information and sales materials to support successful launches. Additionally, I provide prompt technical and customer support and manage our B2B website providing accurate product information, resources, and account data to reduce friction and drive sales. I develop insightful Power BI dashboards for data-driven decision-making for key stakeholders. Furthermore, I am involved in vetting and onboarding new dealers to ensure they meet our standards and achieve success within our network.