Provide fast, friendly service. Process transactions, answer questions, and ensure customers leave feeling positive about their visit.Fill web orders, assist customers with carry-outs, stock shelves, and unload deliveries.

Serve as the instructor of record for one to three introductory Spanish courses each semester. Provide ongoing assessments of students’ work throughout the semester. Develop and implement a teaching strategy with a corresponding curriculum to achieve the departmental goals as well as design effective training resources to help enhance student performance.

Teach Spanish I to high school students. Volunteer as a faculty sponsor for the sophomore class Homecoming float parade as well as serve as a faculty advisor to the school’s Spanish Honor Society.

In addition to carrying a full course load with a B average or higher, Graduate Teaching Assistants also perform the following duties:• Serve as Instructor of Record for one beginner-level Spanish course - Create lesson plans in accordance with departmental standards - Obtain materials needed for classroom instruction - Hand out and grade assessments - Record grades and inform students of their final grades - Meet with students during office hours and by appointment• Assist department faculty members or other professional staff members as needed

• Receive order via outside sales, direct customer and or/agents, provide accurate product information, and enter data into the ERP system. This data includes orders, CICMs (Customer Incident Case Management reports), customer contact information, and specific customer requirements.• Prepare quotes for approval by Customer Service Manager.• Send confirmation of orders/changes and related information to customers.• Maintain accurate records of sales order by electronically storing the purchase order and filing the hard copies.• Print out sales orders and match with customer purchasing orders and double check customer orders for accuracy with team member.• Track open orders and keep customer aware of changes or status.• Answer customer questions and investigate customer complaints.• Confirm with production or shipping to expedite or trace missing or delayed orders.• Work with production and logistics to schedule monthly container to optimize costs.• Process CICM (Customer Incident Case Management) reports to completion.• Provide assistance to shipping with export documentation.• Provide Spanish/English translations to documents throughout the Company

While serving as Scan Coordinator, I was responsible for maintaining overall price integrity throughout the store. I also conducted weekly price changes, including changing shelf signs, tags, and promotional signs, while simultaneously ensuring that the vendors brought in the inventory as listed on invoices. Additionally, I assisted with office clerk duties at the Customer Service counter.

• Facilitate students’ learning of the Spanish, German & French languages• Organize the language lab’s library• Maintain a studious learning environment