Sam Williams Email & Phone Number

Bracknell, Gb

Maidenhead, England, United Kingdom

London, United Kingdom

Gatwick Airport

My role as Airport Services Manager for Teamwork (UK) Ltd is to ensure the smooth running of the Gatwick Airport operation. Teamwork (UK) Ltd manage the Oversized baggage belts across both terminals as well as various support services across the Airport.• Maintaining and developing customer portfolios via telephone and email communication• Working towards monthly targets• Developing new business & relationships with new clients• Delivering efficiency savings to maximise profits• Responsible for the management of all new clients• Attending all client meetings• Payroll• Invoicing• Management of 50 staff members• Liaising with Gatwick Airport management to comply with all security regulations.• Disciplinary Meetings• Recruitment

Gatwick Airport

Wokingham

Producing accurate quotations generated by Soft Egg Service Desk and customer enquiriesWorking with the Sales team and fulfilling quotes as requestedFollowing up pipeline quotations with the customerKeeping the internal systems clean & up to dateProcessing and administrating customer ordersSupporting the sales team in marketing campaignsLead generation, following up leads, referrals & generating opportunities from specific campaignsLiaise with suppliers and confirm product pricingGeneral Sales & Marketing administrationLiaise with Customers via telephone and emailCall handlingGain a clear understanding of customers' requirementsMeet with the Sales Manager fortnightly for sales meetingReview and understand figures, forecasting and targets Maintain, develop and expand existing customer’s portfolio (via telephone calls, emails and supporting the external account managers)To be fully commercially aware and have complete understanding of the products you are working on

Riseley

Topaz Support Ltd is an Authorised Service Provider for Toshiba specialising in laptop repairs and parts supply for end users, Schools and Businesses. •Telephone based customer service position •Order processing and payment taking using SAGE•Providing pricing and repair information, booking machines in, advising on costs and to some degree on the type of work that may be carried out•Customer queries, chasing payments, running ‘ETA’ reports for delivery of parts using the Toshiba databases and Sage Pay system•Liaising with end users, corporate clients and courier companies on a daily basis•Additional tasks: market research and website review as and when requested

Gcse, English, Drama, Ict, History

Education record