Inside Sales Representative
CurrentManaged a high volume of incoming leads, converting them into sales opportunities through cold calling, email, and online chat. Utilized a consultative selling approach to recommend products, educate customers, and address their needs. Tracked leads and sales activities using CRM software, while nurturing relationships to generate repeat business and upsell opportunities. Ensured customer satisfaction and resolved post-sale issues. Maintained detailed sales reports, provided sales forecasts, and collaborated with the team to develop strategies to meet targets. Delivered exceptional customer service throughout the sales process.