Pay Support Officer
Current• Day to day support for NHS colleagues with payroll enquiries ranging from mispayments, overpayments and general knowledge questions. • Training and supporting new colleagues with processes and ways of working• Liaising with key stakeholders across the business to drive efficient and data accurate decisions. • Updating and continuing legislative and new knowledge on external and internal payroll legislation and guidance in line with government standards• Supporting the HR… Show more • Day to day support for NHS colleagues with payroll enquiries ranging from mispayments, overpayments and general knowledge questions. • Training and supporting new colleagues with processes and ways of working• Liaising with key stakeholders across the business to drive efficient and data accurate decisions. • Updating and continuing legislative and new knowledge on external and internal payroll legislation and guidance in line with government standards• Supporting the HR direct line post triage to deliver SLA’s relevant to the individual and business for query response time• Sensitively handling overpayments within the department and arranging re-payment plans to suit both the individual affected and with budget at the forefront of mind. Show less