Sam Yoder Email and Phone Number

Serving passion in every scoop is not just a tagline—it's my commitment. Manage scheduling, payroll, and labor hours for 7 employees.Analyze sales reports to optimize labor allocation and improve efficiency.Conduct cash counting and oversee financial deposits.Ensure facility cleanliness and perform routine maintenance.Provide excellent customer service and handle order fulfillment.

AWS and Azure Cloud environment Security, Compliance, and Automation.

Created zero downtime deployments for QA and production IIS web applications using PowerShell and Big IP to gracefully shutdown nodes prior to deployment, eliminating QA downtime and 4:00 AM releases, requiring 4-6 interdepartmental support staff, that occurred every three weeks.Collaborated with Cloud Engineering and Development staff to set up an infrastructure as code change approval and CI/CD process for Azure using JSON, VSTS, and GIT, speeding up the delivery of infrastructure changes.Configured the Amazon Web Services code deploy with a lambda trigger, to pick up zipped code changes from an S3 bucket and automatically deploy, resulting in automated deployments from TFS, saved manual deployment time, and the elimination of errors.

Contracted by NRT as Release Engineer

Responsible for Release Management, Change Management, and Operations with my primary role being Release Management; about 75% of my workload. Responsible for ensuring the timely and successful delivery of software updates to production. In this role, I exhibited strong written and oral communication skills, negotiation, problem-solving, teamwork, flexibility, adaptability, self-motivated, decision making, time management, and prioritization. • Architected release process and improvements for normal, standard, and emergency changes. - Document Release Process. - Pre-release planning meetings. - Post-release process improvement meetings. - Customized release process for critical software assets.• Coordinated release and post-release troubleshooting efforts with IT staff and business to ensure quick resolution of issues. • ITIL certifications: ITIL Version 3 Foundation, and ITIL Version 3 Release Control and Validation • Planned and coordinated non-production virtual environment builds for development, testing, and training. • Wrote Powershell scripts to automate deployments.

At Allianz Life Insurance, a leading global finance company, I played a pivotal role as a Programmer Analyst. My primary responsibilities included developing and maintaining applications for life and annuity administration systems, ensuring seamless operations and high performance. As a legacy COBOL developer and SQL reporting expert, I adeptly handled complex data processes and provided insightful reports.I possess significant experience in Software Configuration Management (SCM), efficiently managing complex version control systems. I am skilled in creating comprehensive work order documents with detailed cost justifications from scratch, showcasing my strong logical processes and analytical abilities. Additionally, my role required after-hours on-call support, demonstrating my commitment to ensuring the reliability and availability of critical systems.