Change And Release Engineer
United States, Minneapolis Minnesota
Responsible for Release Management, Change Management, and Operations with my primary role being Release Management; about 75% of my workload. Responsible for ensuring the timely and successful delivery of software updates to production. In this role, I exhibited strong written and oral communication skills, negotiation, problem-solving, teamwork, flexibility, adaptability, self-motivated, decision making, time management, and prioritization. • Architected release process and improvements for normal, standard, and emergency changes. - Document Release Process. - Pre-release planning meetings. - Post-release process improvement meetings. - Customized release process for critical software assets.• Coordinated release and post-release troubleshooting efforts with IT staff and business to ensure quick resolution of issues. • ITIL certifications: ITIL Version 3 Foundation, and ITIL Version 3 Release Control and Validation • Planned and coordinated non-production virtual environment builds for development, testing, and training. • Wrote Powershell scripts to automate deployments.