Sam Cheeseman Email & Phone Number

Leatherhead, Gb

Joined at the height of the Covid Vaccine Programme to manage and develop the governance and onboarding process for clinical and non-clinical staff within the vaccination programme. Working within People Services, my role now encompasses broader management of the governance and onboarding process across Clinical Services.

Hersham, England, United Kingdom

UP3 are a ServiceNow sales, services and technology partner who develop and manage ServiceNow applications across the transport and IT sector. This was a varied role involving management of the office, associated processes and people-based administration for on-site and remote teams, with a number of discreet projects. • End to end management of hiring, onboarding and induction process • Established user-friendly HR system to enable data compliance and self-service• Ran the benefits process from supplier identification, negotiation, billing and regulatory compliance• Planned and executed numerous large industry events,• Established a matrix to track certification status and manage the training pathway, identifying skills gaps and management of training spend.• Implemented new holiday management system, maximising billing opportunities• Reviewed and updated policy documentation to maintain GDPR compliance on an annual basis • Provided diary and travel management to Directors• Effected office expansion and refit in line with company branding and growth• Conducted risk assessment and established full Covid-19 procedures, minimising risk to staff and visitors

Richmond, London

FTSE 250 services outsourcing business, the 150‐person Consulting arm of Serco provided Management Consultancy within the public and private sector, specialising in programme delivery, operational transformation and change.• Successfully ran business projects ranging from migrating of systems to running recruitment days• Created a suite of improved reports and Management Information, allowing timely identification of gaps and issues• Reduced asset depreciation by creating and maintaining an asset register covering laptop, phones and other hardware• Supported Directors with diary management, minute‐taking, booking meeting rooms and travel• Drove security clearance through to meet strict project deadlines, increasing uptake on secure projects• Conducted a full asset review of mobile phones and dongles, reducing unnecessary spend.• Onboarding, induction and exit process champion owner and liaison point for Group HR and Contractor pool• Co-ordinated office relocation

Richmond/London Bridge

Covering the broad spectrum of operational duties involved with optimising the performance and output of 150 consultants. Engaged at Director Level, providing resourcing and operational support and advice to the business.● Improved the team’s reporting processes to allow powerful representation of management information● Established the contractor onboarding process including creation of templates, spreadsheets and onboarding pack● Identified and delivered an additional £100k of in‐year revenue though optimising the Annual Leave process● Created and implemented a database to manage 3rd party Contractors● Delivered Full HR lifecycle for onboarding of 30+ individuals from offer negotiation to induction● Operationally led the integration of an acquisition into a brand new service line● Planned and managed 5 assessment centres leading to the recruitment of 20 FTE’s● Recruited, trained and provided day‐to‐day management of Associate Onboarding Co‐ordinator

Surbiton, Surrey

Amongst holiday cover and other quality control duties, produced a board-level report on medical responses within care homes. This involved all data collection, analysis and representation of data and recommendations.

Temporary work including order processing, customer services, logistics and transport for this well-known cheese distributor.

Wimbledon

Syscap was the UK's leading independent provider of finance to the IT sector. Reporting to the Director of Vendor Programmes, was responsible for providing management with reports on team activity, as well as providing administrative and sales support to a team of 12 busy Account Managers.● Identified sales opportunities for Account Manager and ownership of sub-£10k deals ● Provided credit overviews, quotations and leasing advise to customers● Production of MI including sales statistics, forecasts and team KPI's● PA duties to Programmes Director and Sales Director● Represented team on database (SalesLogix) forum and assisted with testing for upgrade● Training of new employees on use of database and best practice

Weybridge, Surrey

Cochlear Europe supplies hearing aids including bone-anchored aids to the NHS and private customers, ● Successfully integrated customer services department of a newly‐acquired company with existing processes● Reviewed and streamlined customer service and repair process, reducing the processing time by over 50%● Provided high level of customer service and sales support to Field Sales team● Forged strong relationships with NHS Audiology and purchasing departments, managing order processing, invoicing, returns, credit notes and surgical loan kit● Trained new starters

Wimbledon

Reed are a well-known high-street recruiter operating in the administative space. Ran a successful permanent recruitment desk for 18 months, followed by co-running 6th largest Temps desk in the country (200 temporary workers) including the largest account with St George’s Hospital.● Won annual award 2005 for one of the country’s most successful temps desks● Arranged a successful 20‐person assessment day for a major accounting client at short notice with 50% hire rate● Built principal temps desk from 20 to 80

This specialist IT headhunting firm provided executive search within the then emerging enterprise technology space. ● Identifying and sourcing candidates in line with current retained opportunities● Screening incoming candidate CV’s and qualifying them for placements● Maintaining accurate database records

Midwifery

High School, A' Levels, As Level, A'Levels - Grade A, B, C, As Level - Grade C