Developed and updated the organizational structure of the company to reflect the company's value.Prioritized organizational culture fit as criteria for recruitment contributing to operational seamlessness and efficiency by 300%.Conducted culture fit interviews for job applicants in line with global best practices.Carried out a thorough orientation program for new employees to ease their onboarding process.Developed and communicated refined HR policies of the company that indicate global best practices and yet unique to the company's brand image.Developed learning and development strategies that fit in and stand out.Consistently fine-tuning and iterating processes and policies to drive the company's growth.Developed processes that enhance collaboration and teamwork, while giving room for self-actualization at work.

Ensure the provision of administrative and business support inclusive of extensive meeting and diary management for the CEO and wider Executive committee. Administer agenda items, facilitate approved guest speakers, record meetings minutes, consolidate and track outstanding actions. Attend and respond to emails and telephone calls on behalf of the CEO requiring the application of decision-making capabilities. Coordinate communications, track and follow up on requests, expenses and identify those of importance that require immediate attention. Ensure and maintain the confidentiality of all communications and documentation. Planned and initiated PR initiatives, business development events, partner events, holidays, and more. Manages calendar, correspondence, meetings, and travel for CEO. Developed and designed an online sales education platform in collaboration with the management team.Work with the local management team to develop strategies to advance the company's goals and streamline business practices. Maintained project status and vendor compliance via weekly status meetings and communication

Facilitated weekly meetings, inspiring and motivating team members to be engaged, and at ease, yet on task.Launched a well-received program of professional development for all staff. Mentored and coached employers on productivity. Developed key messaging, branding, and positioning statements. Manages contract provisions, invoices and provides estimates to clients. Provides employees with guidance in handling difficult and complex problems or in resolving escalated complaints. Developed and maintained an administrative process to achieve organizational objectives and improve accuracy and efficiency. Creates databases to record and track all personnel and administrative actions within the organization. Strategically collaborates with team members to solve client challenges and build client relationships.Grew business revenue by over 200% in a year by creating business growth strategies and organically fostering partnerships with clients.