- Growing E-commerce businesses of customers but making sure they have the correct tools- Helping B2B customers to understand how E-Commerce is changing the world and why change in business is important- Providing services and solutions to solve all the challenges a business can face in the growth of E-Commerce

• Customer relationship building • Managing and developing a portfolio of prospects and existing customers • Boosting sales figures through business development• Ensure that a high level of professional rapport is developed and maintained with all customers• Act as an ambassador for DHL at all times and attend to customer needs in a professional and courteous manner• Monitor customer performance, loyalty and satisfaction to measure success, business at risk. Take appropriate… Show more • Customer relationship building • Managing and developing a portfolio of prospects and existing customers • Boosting sales figures through business development• Ensure that a high level of professional rapport is developed and maintained with all customers• Act as an ambassador for DHL at all times and attend to customer needs in a professional and courteous manner• Monitor customer performance, loyalty and satisfaction to measure success, business at risk. Take appropriate corrective action internally and/or with the customer• Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade• Probe, question and understand completely the customers needs and requirements to understand where DHL’s service offering can add value to the customers business• Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner Show less

Bringing onboard eCommerce Businesses all over UAE. By giving the right logistics support they need to grow in international market. It’s important to start with the right Logistic Partner as one Small change in your Business could make a big difference in your Business growth.

• Ensure that a high level of professional rapport is developed and maintained with all customers.• Pro-actively follow up with recipient Account Manager in relevant Business Channel status of “prospects” and monitor success of conversion into trading business• Appropriate level of involvement in the management and administration of the Country Sales Lead Incentive Programme i.e. logging of leads, pro-active updating of status of leads back to originators