• Daily visit the companies & meeting with HR or admin officials for the purpose of bring them into our bank’s premium company’s list in order to enhance the business• Arrange kiosk activities in the companies• In-house training of existing and new staff to improve and optimize efficiency• To generate report of sales team performance and activities• Provide a high level of customer service and professionalism taking into account the consideration that all NBAD customers have an… Show more • Daily visit the companies & meeting with HR or admin officials for the purpose of bring them into our bank’s premium company’s list in order to enhance the business• Arrange kiosk activities in the companies• In-house training of existing and new staff to improve and optimize efficiency• To generate report of sales team performance and activities• Provide a high level of customer service and professionalism taking into account the consideration that all NBAD customers have an express requirement and are looking for instant and immediate action• Respond to all queries on the telephone or over email from both internal and external customers in the courteous and professional manner driving the image of NBAD as a market leader• Maintain a thorough knowledge of all departments of NBAD network, products and services so that customers should get accurate information on pricing, paperwork requirement, and sales queries• Highlight opportunities and suggestions to improve NBAD’s procedures, technology and service so that NBAD can provide continuously high level of services to all customers.• Work effectively as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit• Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of line manager• Hire experience staff from other banks Show less

•Daily Meeting with team members to review the performance•Daily review and cross check the DCR of team members•Follow up on their daily targets•Review M.I.S on daily basis•Resolve the issues and problems of team member and other team leaders.•Attained my own individual sales target as well as the team targets.•Review the rejected files with credit analyst once in a week.

Hard core Collections.Mid Range CollectionsDaily MIS Review & suggestions/ actions to minimize the risk.Portfolio managementReview of accounts.Maintaining the delinquency rate.

visit the textile factories to collect the orders for the machine’s parts and also gives them some technical updates.