Samah Anwar work email
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Samah Anwar personal email
Bachelor of Engineering 2010/ Helwan University.Department of Electronics and Communications. I've been working as Network Engineer at Mantrac since 2015 .I'm Certified CCNP Routing and Switching and Good Knowledge of BGP & MPLS I have successfully worked as technical support advisor which is a part of customer service and need Network background ,my previous work learned me some communications skills .Sincerely,Samah Anwar
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Network EngineerMantrac Group May 2015 - Nov 2021Smart Village, EgyptResponsibilities: • Ensure the smooth running of the network dealing with any appeared issue such as physical cabling issues, power outages, network failures.• Pro-Active Monitoring Mantrac-Group Enterprise infrastructure network (Orion-Solarwinds & Cybergauge ).• Failure Handling and Escalation; 2nd level support for infrastructure trouble tickets, by identifying symptom, and diagnosing the symptom, hence resolving the case or escalating to vendor/provider support.• Maintaining a clear DR plan, enabling Mantrac-group to survive any unexpected sever data-loss.• Problem solving, diagnostic of problems root-cause and fixing it avoiding any reoccurrence.• Configuration & installing various network devices and services (e.g., Routers, Switches, Fortigates , Access Points ,VPN, QoS ).• Remote support of on-site engineers and end users/ISPs during installation.• Able to effectively prioritize tasks in a high-pressure environment.• Account management for both of Cisco and Fortinet vendors• Periodical Documentations & backup configurations for our network devices. -
Technical Support AdvisorXceed May 2011 - Sep 2013At Xceed (TEData account) from May2011-till Sep2013Responsibilities:• Identifies researches, troubleshoots and resolves technical problems that customers may encounter.• Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues.• Tracks and monitors the problem to ensure a timely resolution.• Identifies recurring problems and contribute ideas on ways to better solve these problems.• In absence of my team leader I acted as a Team leader and taking all rules (Monitoring Calls ,attendance, speaking with my team about any issues )
Samah Anwar Skills
Samah Anwar Education Details
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Bachelor Of Engineering
Frequently Asked Questions about Samah Anwar
What is Samah Anwar's role at the current company?
Samah Anwar's current role is Senior Network Engineer.
What is Samah Anwar's email address?
Samah Anwar's email address is sa****@****ail.com
What schools did Samah Anwar attend?
Samah Anwar attended Helwan University Cairo.
What are some of Samah Anwar's interests?
Samah Anwar has interest in Science And Technology, Researching And Looking For Information, I Love Listening To Music.
What skills is Samah Anwar known for?
Samah Anwar has skills like Troubleshooting, Networking, Ccna, Technical Support, Windows, Cisco Technologies, Team Management, Team Leadership, System Administration, Microsoft Office, Operating Systems, Switches.
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Samah Anwar
Cairo, Egypt -
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Samah Anwar
Ceo & Founder:Tellavision.Io - A Cutting-Edge All In One Ai Content Creation Platform Designed For Filmmakers, Music Creators, And Content Creators. B2B/B2Cprofessional Actor/ Producer Owner The Studio Productions UaeCairo, Egypt
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